Sales Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Energetic work attitude
  • Store maintenance ability
  • Inventory control familiarity
  • Adaptive team player
  • Skilled multi-tasker
  • Scheduling

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience
Sales Associate, 05/2014 to 05/2015
Virginia Tire And Auto Tysons Corner, VA,
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Trained 2-5 new employees quarterly
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Served as the Stores only bilingual German/English customer service representative.
  • Assisted customers with store and product complaints.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Managed cash stock and inventory balances accurately.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Stocked and rotated inventory regularly.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Hostess, 05/2013 to 05/2014
Vacasa Saint Germain, WI,
  • Accepted payment from customers and made change as necessary.
  • Assisted co-workers.
  • Assisted diners with seating as needed
  • Attempted to limit problems and liability related to customers' excessive drinking
  • Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages
  • Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
  • Cleaned and prepared various foods for cooking or serving
  • Cleaned bars, work areas, and tables
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
  • Examined trays to ensure that they contained required items
  • Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers
  • Inspected dining and serving areas to ensure cleanliness and proper setup
  • Stocked and rotated products, stocked supplies, and paper goods in a timely basis
  • Stocked cabinets and serving areas with condiments, and refilled condiment container
  • Communicated with customers regarding orders, comments, and complaints
  • Assisted guests with placing orders in an informative and helpful fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Suggested additional items to customers, as appropriate, to increase restaurant sales.
  • Answered questions about menu selections and made recommendations when requested.
  • Completed closing duties, including restocking items and closing out the cash drawer.

Child Care Provider, 2012 to 05/2013
Archdiocese Of San Antonio Silvia Reyes, TX,
  • Organized activities that developed child's physical, emotional and social growth.
  • Made nutritious snacks and meals .
  • Established and maintained a safe play environment for the child.
  • Monitored child's play activities to verify safety and wellness.
  • Taught child personal care behaviors, including toilet training and feeding.
  • Monitored educational progress by keeping detailed individual charts and files.
  • 2 years infant care experience.
  • Supported child's emotional and social development with one-on-one attention.
Crew Member, 07/2011 to 2012
Shake Shack Bronx, NY,
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Resolved guest complaints promptly and professionally.
  • Served orders to customers at windows, counters and tables.
  • Prepared and served beverages such as coffee, tea and fountain drinks.
  • Properly portioned and packaged take-out foods for customers.
  • Quickly and efficiently processed payments and made accurate change.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Quickly unloaded product shipments and stocked freezers.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
School Bus Monitor, 07/2010 to 05/2011
Dattco Torrington, CT,
  • Reported all incidents, accidents and medical emergencies to law enforcement.
  • Inspected School Bus
  • Supervise children
  • Continuously monitored surroundings during drive from and to school
Receptionist , 07/2009 to 05/2010
Asbury Automotive Decatur, GA,
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Screened telephone calls and inquiries and directed them as appropriate.
  • Devised and maintained office systems to efficiently deal with paper flow.
  • Typed documents, updated websites and compiled information for meetings.
  • Attended business meetings and took meeting minutes.

Educational Background
High School Diploma: , Expected in 1995
- ,
Ludwig-Erhard-Schule - Wiesbaden, Germany
Fluent in German

Cash handling, Able to lift 50 pounds, Shipping and receiving, Professional and friendly, Careful and active listener, Multi-tasking

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Resume Overview

School Attended
Job Titles Held:
  • Sales Associate
  • Hostess
  • Child Care Provider
  • Crew Member
  • School Bus Monitor
  • Receptionist
  • High School Diploma