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Sales Associate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a hard-working, social worker. I am constantly re-organizing shelves and restocking items. If I am on registers, I always greet the customers as they come in when I am not checking people out and I always smile and asks engaging questions. I always make sure that there is nothing else to do before leaving. I know many jobs of the store so if someone calls out or needs help in a particular area I can jump in and help. I always check my schedule when it comes out to make sure I know what days I work and that it will not counteract with school, events I need off for or any other jobs I have. I try my best to be happy and friendly at work and never let problems overcome my work environment. I have had years of experience in customer service and I have had a couple months of retail experience.

Skills
  • Cash handling accuracy
  • Merchandising knowledge
  • Retail loss prevention
  • Money handling
  • Outgoing personality
  • Customer- and service-oriented
  • Retail merchandising expertise
  • Written and oral communication skills
  • POS system operation
  • Listening skills
  • Team player mentality
  • Product Sales
  • Reading comprehension skills
  • Cash register operation
  • Package verification
  • Product selection
  • Shipping and receiving
  • Product packaging
  • Order picking abilities
  • Stockroom procedures
  • Customer assistance
  • Scanner operations
  • Coin counting
  • Customer greeting
  • Check payment processing
  • Dining customer service
  • Food safety understanding
  • Table Bussing
  • Menu memorization
  • Menu knowledge
  • Sales Techniques
Experience
02/2021 to Current
Sales Associate The Paradies Shops Dfw Airport, TX,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed essential items and checking inventory for items at other locations.
  • Offered to make online orders for customers who could not find their wanted item or size in store
  • Sold various products by explaining unique features and educating customers on proper application.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and card readers to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Accepted, processed and filled orders quickly and accurately.
  • Used RF scanner to pick items from bins and complete orders.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Answered questions about current promotions and resolved issues according to store policies.
11/2020 to 01/2021
Seasonal Sales Associate Alex And Ani Lahaina, HI,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Pulled and packed online orders
  • Printed shipping labels to put on packages and boxes to mail out
  • Took online orders out to drive up pickup
  • Restocked products when shipments came in
06/2020 to 01/2021
Server Benchmark Hospitality Manchester, VT,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions and recommended deals when they could not decide what they wanted to eat.
  • Restocked condiments and napkins
  • Dishwasher
  • Completed closing duties by emptying trash, washing dishes and polishing silverware.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared and served cold, hot and replenishing beverages to guests.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Processed customers' payments and provided receipts.
  • Greeted newly seated guests quickly and efficiently.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Education and Training
Expected in 06/2020
High School Diploma:
Smithsburg High School - Smithsburg, MD
GPA:
  • Student Government Association Member
  • Mini-THON Leader
  • Homecoming Planning Member
  • Homecoming Clean up
  • Lacrosse Member
  • Volleyball Team Manager
  • Sort of Bilingual in Spanish
Expected in
: Nursing
Hagerstown Community College - Hagerstown, MD
GPA:
Hobbies

My hobbies include:

  • Volleyball
  • Lacrosse
  • Nursing
  • Photography
  • Writing
  • Dancing
  • Cooking
  • Baking
  • Hiking
  • Roller skating
  • Ice Skating
  • Singing
  • Shopping

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77Average

Resume Strength

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  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Smithsburg High School
  • Hagerstown Community College
Job Titles Held:
  • Sales Associate
  • Seasonal Sales Associate
  • Server
Degrees
  • High School Diploma
  • Some College (No Degree)