Sales Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

  • [Type] trend knowledge
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Cash register operation
  • Multi-tasking strength
  • Teamwork
Work History
Sales Associate, 01/2015 to Current
Virginia Tire And Auto Mclean, VA,
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Increased sales by [Number]% over [Timeframe] by offering consultation on products and services and applying customer service and upselling techniques.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Solved customer challenges by offering relevant [Type] products and services.
  • Educated associates on market trends and stayed up-to-date on forecasts and [Industry] news.
  • Processed product returns and assisted customers with other selections.
  • Developed, marketed and sold full range of [Type] products, including [Product or service] and [Product or service].
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Closed over $[Amount] in sales each [Timeframe], including preparing contracts and processing order forms.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Completed orders through [Type] system and organized product deliveries to meet customer timetables.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated customers on promotions to enhance sales.
Gas Station Cashier, 01/2013 to 01/2015
Whole Foods Sherman Oaks, CA,
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Answered phone calls and returned voicemails.
  • Processed various forms of payment including cash, debit and credit cards, check and EBT.
  • Reported shoplifting, theft and drive-offs to law enforcement.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Confirmed stock levels and expiration dates of merchandise.
  • Maintained regular communication with other gas stations and mini-marts under company ownership.
  • Arrived on time and dressed professionally in clean company uniform.
  • Accurately completed charge logs and batched credit card reports at day end.
  • Prevented and reported loitering and illegal activities taking place on company property.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Prepared beverages and filled food orders for customers.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Educated customers on promotions to enhance sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Set up new sales displays each [Timeframe].
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Prepared and submitted end-of-shift reports using [Software].
  • Quickly and accurately counted drawers at start and end of each shift.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Verified over $[Amount] of cash and credit payments daily.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Store Clerk, 01/2010 to 01/2013
Mississippi Market Natural Foods Co-Op Saint Paul, MN,
  • Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
  • Counted cash in register drawer at beginning and end of shift.
  • Managed wide-ranging daily concerns, including resolving pricing issues, removing damaged products and placing special orders for customers.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Estimated business demands and aligned operations with expected customer levels, including restocking target items and verifying optimal levels of supplies such as bags and register tape.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.
  • Assisted customers by answering questions and fulfilling requests.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
Bachelor of Commerce: Accounting And Business Management, Expected in
Tribhuwan University - Lalitpur, Patan,
  • Sales - Increased sales by 20% over a two year period.
  • Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

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Resume Strength

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Resume Overview

School Attended
  • Tribhuwan University
Job Titles Held:
  • Sales Associate
  • Gas Station Cashier
  • Store Clerk
  • Bachelor of Commerce

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