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Sales Associate/Backstock Resume Example

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SALES ASSOCIATE/BACKSTOCK
Summary

Performance-driven [Industry] professional with stellar record of accomplishment in connecting with [Type] customers and driving remarkable [Product or Service] sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Focused [Job Title] driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives.

Talented [Job Title] with strong background in [Area of expertise]. Passionate about [Type] sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Results-oriented Sales Associate specializing in [Product or Service] sales and support. Proven [Number]-year track record of success in exceeding customer service and sales goals. Pursuing leadership position with growing company.

Skills
  • Sales and profits maximization
  • Revenue and sales projections
  • Sales skills
  • Sales patterns
  • Sales follow-up
  • Sales reporting
  • Accurate sales transactions
  • Marketing and sales expertise
  • Sales forecasts and goals
  • Sales support
  • Supporting ticket sales
  • Sales operations
  • Marketing and sales experience
  • Telephone sales
  • Sound skills in sales
  • Sales understanding
  • Small business sales transactions
  • Meeting sales goals
  • Retail sales
Experience
Sales Associate/Backstock | 05/2019 to 02/2020Nordstrom - Paramus, NJ
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Won store sales competition for [Task], resulting in [Result].
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
  • Negotiated and closed deals with minimal oversight.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
Shift Manager | 11/2018 to 03/2019McDonald's - Garfield, NJ
  • Enhanced operations and boosted efficiency through employee training and coaching as well as creation of day-to-day work schedules and assignments.
  • Increased overall team efficiency and productivity.
  • Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Developed new promotional strategies to increase customer base and market share, promoting [Product or Service] through diverse channels.
  • Documented receipts, employee hours and inventory movements.
  • Managed and mentored [Number] staff members.
  • Mentored and supported new employees to maximize team performance.
  • Trained and supervised staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Partnered with [Job title] to develop [Type] collections and color stories.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Cashier | 09/2016 to 02/2017McDonald's - Paterson, NJ
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Education and Training
International High School - - Paterson,NJ | | High School Diploma06/2017
Accomplishments
  • Project Management - Worked directly with [departments, clients, management] to [decisive action].
  • Creative Problem Solving: - Resolved product issue through consumer testing.
  • Resolved [number]% of customer service issues within [timeframe] to maximize loyalty and retention.
  • Promoted to [Job Title] after only [timeframe].
  • Supervision - Supervised team of three staff members.
  • Mentored [number] new sales associates.
Activities and Honors

Member, Alumni Association

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Resume Overview

Companies Worked For:

  • Nordstrom
  • McDonald's

School Attended

  • International High School

Job Titles Held:

  • Sales Associate/Backstock
  • Shift Manager
  • Cashier

Degrees

  • International High School - Paterson , NJ | High School Diploma

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