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Sales Associate Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

Dedicated Sales Associate offering 5 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Relationship selling
  • Merchandising knowledge
  • Dispute mediation
  • Cash handling accuracy
  • Verbal/written communication
  • Business development
  • Reliable and punctual
  • B2B sales and customer service
  • Financial records analysis
  • Customer- and service-oriented
  • Money Transfer Systems
  • Retail merchandising expertise
  • Strategic planning
  • Listening skills
  • Team player mentality
  • POS system operation
  • Documentation and recordkeeping
  • Excellent communication skills
  • Outgoing personality
  • Sales expertise
  • Money handling
  • Negotiation Tactics
Experience
Sales Associate, 10/2019 to 07/2021
Energy TransferNederland, TX,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Acted as initial contact in addressing customer concerns.
  • Coordinated activities with other departments to ensure quality customer service.
  • Negotiated and closed deals with minimal oversight.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Acted as point of contact for internal and external customers across departments.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
Delivery Driver, 08/2017 to 08/2019
Plumbers Supply Co.Louisville, KY,
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays, decreasing calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Processed payments by accepting cash, checks and credit card payments.
  • Located and selected merchandise to verify against delivery sheet specifications.
Sales Associate, 08/2017 to 08/2019
Energy TransferCarlsbad, NM,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Coordinated activities with other departments to ensure quality customer service.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Negotiated and closed deals with minimal oversight.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
  • Acted as point of contact for internal and external customers across departments.
Education and Training
High School Diploma: , Expected in
Stone Ridge Hi School - Bethesda, MD
GPA:

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Resume Overview

School Attended
  • Stone Ridge Hi School
Job Titles Held:
  • Sales Associate
  • Delivery Driver
  • Sales Associate
Degrees
  • High School Diploma