Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Resourceful salesman and manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Skills
|
|
Work History
Sales Associate, 08/2013 - Current
Five Star Quality Care, Inc. – Santa Fe, NM,
Five Star Quality Care, Inc. – Santa Fe, NM,
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Tracked stock using company inventory management software.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
Game Specialist, 11/2017 - 06/2020
Kneaders Bakery & Cafe – Yuma, AZ,
Kneaders Bakery & Cafe – Yuma, AZ,
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Maintained records related to sales, returns and inventory availability.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Tracked stock using company inventory management software.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processed product returns and assisted customers with other selections.
- Educated customers on promotions to enhance sales.
- Prepared merchandise for sales floor by pricing or tagging.
Assistant Manager, 03/2017 - 01/2018
Timken – Honea Path, SC,
Timken – Honea Path, SC,
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Increased sales revenues by 9% over 6 months by promoting complementary products and educating customers about store promotions.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached team on effective upselling and cross-selling methods.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Submitted reports to senior management to aid in business decision-making and planning.
- Monitored employee performance and developed improvement plans.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Communicated with managers of other departments to maintain transparency.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Electronics Specialist, 10/2011 - 08/2013
Toys R Us – City, STATE,
Toys R Us – City, STATE,
- Welcomed customers to store and assessed needs in relation to electronic goods.
- Indulged in upselling endeavors to increase revenue.
- Assisted in transporting heavy electronics to vehicles and arranged for electronic products to be delivered to offices and homes.
- Provided customers with information regarding product benefits and features.
- Answered questions about store policies and concerns to support positive customer experiences.
- Educated customers on promotions to enhance sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained organized checkout area and swept floors and emptied trash cans.
- Assisted customers with locating and choosing merchandise in any store department.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Checked prices for customers and processed items sold by scanning barcodes.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Listened to customer needs and desires to identify and recommend optimal products.
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Education
High School Diploma: , Expected in 06/2011
Salem High School - Salem, NH,
Salem High School - Salem, NH,
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice
Resume Overview
School Attended
- Salem High School
Job Titles Held:
- Sales Associate
- Game Specialist
- Assistant Manager
- Electronics Specialist
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
*As seen in:
