LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hardworking Feeder with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.

Skills
  • SEO strategy development
  • Client relationship management
  • Content strategy
  • Account management
  • Industry trend understanding
  • Software integration and updates
  • Payment coordination
  • Supply stocking
  • Samples comparison
  • Opening and closing procedures
  • Direct sales
  • Plan-o-gram creation
  • Landscaping and groundskeeping
  • Employee orientation
  • Corporate policies and procedures
  • Marketing and advertising
  • Skill development
  • Greeting guests
  • Greeting and seating
  • Problem-solving
  • Inspections and reviews
Education and Training
Dawson County High School Dawsonville, GA Expected in 05/2019 High School Diploma : - GPA :
  • Hope ScholarshipRecipient
Experience
Erickson Living - Sales Associate
Richmond, VA, 07/2019 - Current
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Prepared cash deposits up to $700 with zero discrepancies.
Niche Food Group - Host
St. Louis, MO, 04/2019 - 07/2019
  • Answered telephone to provide establishment information and take party reservations.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Checked dining and serving areas every 10-20 minutes to verify proper cleanliness and readiness for guests.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Answered questions about food and order statuses for waiting customers.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
Denny's Inc - Busser
Saint Paul, MN, 12/2018 - 05/2019
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Increased productivity by working quickly, helping other bussers and looking for ways to improve.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
  • Resolved various customer issues quickly to increase customer satisfaction.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Offered product samples, answered questions and suggested products.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
Kroger - Clicklist Associate
City, STATE, 06/2018 - 12/2019
  • Established core metrics for projects based upon client needs.
  • Tracked website analytics and reported findings to clients.
  • Collaborated with content contributors to build optimization strategies.
  • Planned, implemented and maintained successful SEO strategies.
  • Managed customer digital marketing strategies to meet client goals and objectives.
  • Served as main point of contact for clients, answering questions and responding to messages.

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Resume Overview

School Attended

  • Dawson County High School

Job Titles Held:

  • Sales Associate
  • Host
  • Busser
  • Clicklist Associate

Degrees

  • High School Diploma

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