Results-oriented individual with over 2 years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and accustomed to handling crowds of over 50 during special sales events. Results-oriented Sales Associate specializing in food sales and support. Proven 2-year track record of success in exceeding customer service and sales goals. Pursuing leadership position with growing company. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Hard-working grill cook brings detail-oriented approach to food preparation and handling. Keeps kitchen areas well-stocked and organized for maximum efficiency. Team-oriented and reliable with excellent communication and problem-solving strengths. Structured line cook with 2 years of experience producing high class high volume cuisines. Specialized approach to cultivating unique items and presenting meals in appealing manner. Diligently maintains kitchen safety expectations. Motivated and hardworking line cook with 2 years of experience cooking delicious items quickly at fast food establishments. Expert at preparing various menu items using basic and advanced cooking methods. Customer-focused and dedicated to preparing orders exactly as requested. Hardworking and reliable chef with strong ability in brick oven pizza and flat top grill sandwiches. Offering hard work, superb time management and great service. Highly organized, proactive and punctual with team-oriented mentality.
- Cash handling accuracy
- Retail loss prevention
- Dispute mediation
- Inventory control procedures
- Relationship selling
- B2B sales and customer service
- Product Sales
- Listening skills
- Reliable and punctual
- Sales expertise
- Reading comprehension skills
- Outgoing personality
- Cash register operation
- Energetic self-starter
- Team player mentality
- Superb time management
- Customer- and service-oriented
- POS system operation
- Money handling
- 3.8 GPA
Mission, TX, 04/2020 - 12/2021
- Built trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained effective relationships with peers and upper management to drive team success.
- Negotiated and closed deals with minimal oversight.
- Met merchandise processing standards and maintained organized and accessible work area.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Helped average of 60 customers per day by responding to inquiries and locating products.
- Prepared cash deposits up to $6000with zero discrepancies.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Cambridge, MA, 03/2018 - 10/2021
- Kept stations stocked and ready for use to maximize productivity.
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Washed and peeled ingredients to prepare for use in different meals and recipes.
- Prepared more than 100 dishes per day in fast-paced small kitchen environment while maintaining high customer satisfaction rate.
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Created approximately 6-8 orders simultaneously during busy periods.
- Recorded and reported status of various ingredient stock levels to notify manager to reorder products.
- Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Sturtevant, WI, 10/2017 - 02/2018
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Communicated with manager to discuss ride maintenance or repair issues.
- Interacted with 200 guests per day with friendly, patient manner to deliver positive, fun experience.
- Sold tickets and collected additional fees from customers for special services.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- De-boarded passengers for safety to repair attraction equipment for optimal operation.
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Collaborated with peers to deliver consistent service and promote customer retention.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Checked seatbelts of all riders to maximize safety and manage risk.
- Inspected equipment to detect wear and tear, notifying track manager of parts needing immediate repair.
City, STATE, 10/2016 - 03/2017
- Executed proper knife handling skills to prevent injuries.
- Restocked grill station with condiments and ingredients.
- Operated and cleaned flat top grill, char grill, hood vent and fryers.
- Chopped, cut, sliced and diced ingredients in preparation for shift.
- Prepared orders according to recipe and customer specifications.
- Built expertise on menu items to answer guest questions related to ingredients.
- Prepared meats to appropriate internal temperature to ensure safety.
- Followed food safety and sanitation procedures.
- Anticipated peak and non-peak service times and cooked food accordingly.
- Delivered dishes, including sandwiches, neatly, accurately and quickly.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Supported other kitchen team members when needed.
- Prepared over 100 menu items during each shift.
- Monitored kitchen productivity and assessed overall efficiency.
- Assisted in preparation of menu items such as steaks, burgers and sandwiches.
- Distributed prepared food to servers in efficient manner.
- Cooked all food to order ensuring adherence to company quality standards.
- Maintained cleanliness and organization of all line workstations.
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Resume Overview
School Attended
- Norwich Free Academy
- Three Rivers Community College
Job Titles Held:
- Sales Associate
- Line Cook
- Track Crew Member
- Main Grill Cook
Degrees
- High School Diploma
- Some College (No Degree)
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