Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Dedicated Sales Associate offering 3 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Spanish/English speaker.
Education and Training
Expected in 06/2017High School Diploma | Mcarthur High School, Hollywood, FLGPA:
Skills
Superb time management
Customer service
Money handling
Team player mentality
Sales development
Listening skills
Excellent communication skills
Outgoing personality
Reliable and punctual
Sales expertise
Cash register operation
Computer expertise
Customer needs assessment
Customer retention abilities
Experience
09/2019 to CurrentSales AssociateLevin Furniture | Imperial, PA,
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Educated customers on product and service offerings.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Recommended merchandise to customers based on needs and preferences.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
03/2018 to 06/2019Independent ConsultantRural King | Radford, VA,
Placed orders for customer purchases and personal inventory to maintain consistent stock.
Kept customer information confidential and handled details accurately.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Sold various products by explaining unique features and educating customers on proper application.
02/2017 to 08/2018Assistant Store ManagerLamichoacana Meat Market | Mcallen, TX,
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Ensured proper organization of store, responded to customer complaints and answered questions quickly.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Processed credit and debit card payments and returned proper change for cash purchases.
07/2016 to 02/2017CashierSedano's Supermarkets | City, STATE,
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions
Helped customers find specific products, answering questions and offering advice
Trained new team members in cash register operation, stock procedures and customer service
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
Worked closely with front-end staff to assist customers
Helped customers update accounts, sign up for new services and take advantage of special offers
Properly verified customer identification for alcohol or tobacco purchases
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