Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
- Sales trends
- Stocking and replenishing
- Excellent people skills
- Relationship building
- Shipment processing
- Cash Handling
- Problem-solving skills
- Flexible Hours
- Customer Service
- Energy and Physical Stamina
- Returns and Exchanges
- Payment Processing
- Ability to Lift 40 pounds
- Team Leadership
- Honest and Ethical
- Friendly and Helpful
- Customer Assistance
- Goal-Driven
- Creative Thinking
Western Springs, IL, 11/2018 - 04/2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Solved customer challenges by offering relevant products and services.
- Tracked stock using company inventory management software.
- Processed product returns and assisted customers with other selections.
- Worked closely with shift manager to solve problems and handle customer concerns.
Westmont, IL, 05/2019 - 08/2020
- Operated as full-service food provider in fast food establishment by taking orders, preparing meals and collecting payments.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Completed milkshakes and ice cream desserts for customers.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Inspected kitchen equipment and appliances numerous times per week to verify functional operation.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Inspected kitchen equipment and appliances [Number] times per week to verify functional operation.
- Accurately operated cash register to process customer payments.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Brewed tea and changed out drink station syrups.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
City, STATE, 11/2020 - 06/2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Tracked stock using company inventory management software.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Developed, marketed and sold full range of products and support services.
- Prepared large cash deposits with zero discrepancies.
- Achieved perfect attendance and on-time record.
- Maintained records related to sales, returns and inventory availability.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Provided positive first impressions to welcome existing, new and potential customers.
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School Attended
- Johnson County Community College
Job Titles Held:
- Sales Associate
- Cold Line Team Member
- Sales Associate
Degrees
- Associate of Science
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