Highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Friendly, punctual and enthusiastic team player. Successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Skills
ServSafe certification
Quick problem solver
Thrives in fast-paced environment
High energy
Flexible schedule capability
Reliable
Exceptional customer service
Self-motivated
Outgoing
Bilingual
Strong work ethic
Excellent people skills
Work History
Sales associate, 11/2014 to 01/2015 Ocean State Job Lot – Meriden, CT,
Answered questions regarding the store and its merchandise.
Greeted customers and ascertained customers\' needs.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Developed positive customer relationships through friendly greetings and excellent service.
Sales Associate, 12/2014 to 07/2015 Ocean State Job Lot – Middleboro, MA,
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Identified potential shoplifters and alerted management.
Welcomed customers into the store and helped them locate items.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Mentored new sales associates to contribute to the store\'s positive culture.
Sales Lead, 01/2014 to Current Marketsource – Oceanside, CA,
Generated repeat business through exceptional customer service.
Examined merchandise to verify that it was correctly priced and displayed.
Developed positive customer relationships through friendly greetings and excellent service.
Trained and served as a peer coach for new sales associates.
Answered questions regarding the store and its merchandise.
Demonstrated use and care of merchandise.
Cashier/Buser , 09/2015 to Current Mondos Beach Break – City, STATE,
Answered telephone calls and responded to inquiries.
Assisted in maintaining preparation and service areas in a sanitary condition
Cleaned and organized eating, service, and kitchen areas
Cleaned and sterilized equipment and facilities
Filled beverage and ice dispensers
Greeted each customer with friendly eye contact
Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
Prepared food items
Spoke with patrons to ensure satisfaction with food and service
Relayed orders to bar and kitchen quickly and accurately.
Maintained clean table settings by removing courses as completed, replacing utensils and refilling beverages.
Provided friendly and attentive service and exceptional hospitality.
Education
High School Diploma: , Expected in Current Vista Real Charter High School - 5100 Telegraph Rd. Ventura, Ca 93003 GPA:
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