Sales Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

 Ambitious and driven professional fine jewelry sales associate with a vast amount of product knowledge, exceptional customer service, great organization skills, a fine eye for detail, and a true passion for jewelry. Two years of experience as a top sales leader with a large clientele of loyal customers. Seeking sales position with an incredible and established company.




  • Energetic and personable.
  • Punctual and willing to stay later to get the job done.
  • Excellent selling tactics.
  • Maintains a professional appearance and attitude.
  • Multi-tasking.
  • Patient and understanding to customer needs.
  • Works well independently as well as in group settings.
  •  Ability to maintain confidentiality and build customers' trust.
Work History
Sales Associate, 05/2013 to Current
Columbia Sportswear Co.Estero, FL,
  • In charge of special events such as designer trunk shows, exclusive parties for high end clientele, and holiday events introducing new designers and unique never before seen pieces.
  • Special order processing for unique pieces not available in store. Meeting the exact qualifications requested by the customer and following through to make sure the customer is satisfied with their custom made piece.  
  • Sketched innovative and creative designs for multiple clients who desired a one of a kind piece.
  • Selected diamonds, color diamonds, and gemstones according to customer requests and quality guidelines.
  • Made sure jewelry pieces were clean, ticketed correctly and displayed with correct designer collection in an elegant, fashionable and eye-catching way to increase customer interest and sales. 
  • Trained new sales associates on designer product knowledge, diamond and pearl characteristics, standards and grading, as well as sales techniques.
  • Stocked merchandise securely in safe and in an organized fashion according to designer and the products karat weight, color, and price.
  • Tested diamonds to confirm their authenticity and requested authenticity certificates for customers for insurance purposes.
  • Resolved customer concerns and questions promptly.
  • Filed invoices and payment receipts for jewelry repairs.
  • Stocked merchandise securely and in an organized fashion according to designer and products karat weight, color, and price.
  • Set up and positioned designer displays according to monthly sales reviews.
  • Cleaned, polished, and checked to make sure prong settings were secure on jewelry pieces.
  • Maintained customer areas in clean and professional manner.

Sales Associate , 09/2012 to 05/2013
Columbia Sportswear Co.Garland, TX,
  • Stocked merchandise and set up promotional displays.
  • Trained new sales professionals on product catalog.
  • Explained service offerings.
  • Completed purchases and processed payments.
  • Helped customers select the perfect outfit for special occasions.
  • Helped color coordinate stock room.
  • Operated cash register for customer purchases and returns.
  • Styled manniquins according to the season and trends.
Customer Service Representative, 04/2007 to 05/2013
Hajoca CorporationMadison, WI,
  • Clerical duties such as; filing, invoicing, payroll, organizing credit card statement receipts and miscellaneous office duties.
  • Stock room organization.
  • Contacted customers to set up appointments for electrical technician to service customers telephone and cable issues.
  • Scheduled technicians for service appointments.
  • Followed up with customers to verify that the service was completed correctly, in a timely manner and customer was satisfied with the outcome.
  • Explained to customers the process of the service that the technician will be preforming.
  • Resolved customer issues and answered any questions regarding pricing, appointment times and rescheduling. 
Bachelor of Arts: Liberal Arts, Expected in 2012
Whittier College - 13406 Philadelphia St. Whittier, CA. 90608

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Resume Overview

School Attended
  • Whittier College
Job Titles Held:
  • Sales Associate
  • Sales Associate
  • Customer Service Representative
  • Bachelor of Arts