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Sales Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased sales, improving buying experience and elevating company profile with target market. Accomplished Sales Representative with career history marked by numerous sales awards, recognition, and recommendations. Track record of exceeding sales, service and client quotas. Over years of successful experience as leader and mentor to junior sales professionals.

Skills
  • Sales
  • Merchandising Knowledge
  • Product and Service Sales
  • Stocking and Replenishing
Work History
Sales Associate, 03/2009 to 04/2020
Columbia Sportswear Co.Castle Rock, CO,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Educated customers on promotions to enhance sales.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance record for 12 months consecutively.
  • Closed over $10,000 in sales each [Timeframe], including preparing contracts and processing order forms.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared cash deposits up to $10,000 with zero discrepancies.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated associates on market trends and stayed up-to-date on forecasts and [Industry] news.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained customer satisfaction while handling damaged product returns quickly and professionally.
  • Boosted sales by conferring with customers to evaluate [Product or Service] requirements and recommend best-fit company offerings.
  • Solved customer challenges by offering relevant repair/ replace products and services.
Resurface Specialist , 03/2003 to 08/2008
Columbia Sportswear Co.Chandler, AZ,
  • Followed all company policies and procedures to deliver quality work.
  • Maintained current understanding of bathroom resurfacing market conditions, compliance standards and best practices.
  • Handled proper storage and rotation of all toxic chemical product and equipment.
  • Applied advanced skills in [resurfacing bath tubs] to generate a renewed product.
Sales Associate, 06/1998 to 10/2002
Do It Best CorpSalt Lake City, UT,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Adjusted procedures as needed to maximize department effectiveness.
  • Resolved clients problems, improved operations and provided exceptional client support.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Developed team communications and information for monthly company meetings.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Transport [Product or Service] to customer locations .
  • Worked with customers to understand needs and provide quality service.
Department Manager, 04/1994 to 05/1998
Jumbo SportsCity, STATE,
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Identified and diminished performance gaps by coaching and supervising 10 subordinates.
  • Maximized productivity and profitability by balancing sales and expenses.
  • Coached sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 100%.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Implemented successful marketing and promotional strategies worth over 10 million in yearly revenue.
  • Systematized 100,000 units of inventory, improving rate of internal loss prevention.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
Education
High School Diploma: , Expected in 01/1978
Interlaken - Ovid, NY,
GPA:

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

92Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Interlaken
Job Titles Held:
  • Sales Associate
  • Resurface Specialist
  • Sales Associate
  • Department Manager
Degrees
  • High School Diploma

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