sales associate resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Offering more than 20 years of progressively responsible experience with companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.
Skills
Meetings
Organizing
Safety
Expert in Gems trend knowledge
20+ years in sales
Stocking and Replenishing
Merchandising Knowledge
Exceptional Customer Service
Shipment processing
Sales expertise
Cash Handling
Excellent people skills
Upselling
Contract preparation
Professional demeanor
Social perceptiveness
Adapt to diverse groups
Cash register operation
Relationship building
Multi-tasking strength
Client Service
Work History
Sales Associate, 07/2019 to 03/2020 The Tjx Companies, Inc. – Austin, TX,
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Maintained customer satisfaction while handling product returns quickly and professionally.
Solved customer challenges by offering relevant products and services.
Maintained records related to sales, returns and inventory availability.
Tracked stock using company inventory management software.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Acquired new customers, generating 35% of team revenue.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Educated customers on promotions to enhance sales.
Processed product returns and assisted customers with other selections.
Maintained organized, presentable merchandise to drive continuous sales.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Prepared cash deposts with zero discrepancies.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Completed orders through system and organized product deliveries to meet customer timetables.
Achieved perfect attendance record for 12 months consecutively.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Dental Assistant, 07/2018 to 03/2019 Great Expressions Dental Centers – Fort Myers, FL,
Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
Educated patients by giving oral hygiene, plaque control and postoperative instructions.
Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings casts and impressions.
Typed patient data into computer system using Dentrix/Dexis while following privacy laws and maintaining high level of accuracy.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Sterilized rooms and prepped equipment and instruments for ocedures daily.
Documented patients' dental health information, medical history and vital signs.
Explained treatment procedures and instructed patients on home care guidelines.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Registered Dental Assistant, Chairside, 01/2016 to 07/2018 The Tjx Companies, Inc. – Tucson, AZ,
Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
Educated patients on postoperative care, including how to protect dental work and boost healing.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
Staged tray for procedures by arranging dental instruments and equipment.
Prepared and positioned patients for procedures by, clipping dental napkins and placing patient safety devices.
Documented patients' dental health information, medical history and vital signs.
Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns, [Action] and [Action].
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Sales Associate, 09/2013 to 01/2015 Na Hoku Jewelry – City, STATE,
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Maintained customer satisfaction while handling jewelry product returns quickly and professionally.
Maintained records related to sales, returns and inventory availability.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Tracked stock using company inventory management software.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Processed product returns and assisted customers with other selections.
Educated customers on promotions to enhance sales.
Maintained organized, presentable merchandise to drive continuous sales.
Education
DANB Certified Dental Assistant Since 2007 : Dental Assisting, Expected in 09/2007 to South Puget Sound Community College - Olympia, WA GPA:
Awarded Dental Assisting Diploma
Associate of Science: Gemology , Expected in 05/1985 to Gemological Institute Of America - Carlsbad, CA GPA:
Graduated in Top 5% of Class
Awarded Graduate Gemologist Degree
Continuing education with the American Gem Society
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