Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Focused associate with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid retail background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

Skills
  • Merchandising Knowledge
  • Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Social perceptiveness
  • Adapt to diverse groups
  • Multi-tasking strength
  • Clothing product knowledge
  • Relationship building
  • Upselling
  • Cash Handling
  • Product promotions
  • Dining area maintenance
  • Excellent people skills
  • Problem-solving skills
  • Merchandising understanding
  • Cash register operations
  • Cash register operation
  • Client Service
  • Professional demeanor
  • Sale trend knowledge
  • Stocking and Replenishing
  • Product and Service Sales
Education
Middleton High School Middleton, WI Expected in 05/2020 – – High School Diploma : - GPA :
Madison Area Technical College Madison, WI Expected in – – Associate of Applied Science : Veterinary Technician - GPA :
Work History
Bass Pro Shops - Sales Associate
Billings, MT, 11/2019 - 09/2020
  • Maintained records related to sales, returns and inventory availability.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Increased sales by [Number]% over 8 hours by offering consultation on products and services and applying customer service and upselling techniques.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant clothing products and services.
  • Maintained customer satisfaction while handling clothing product returns quickly and professionally.
  • Trained and developed sale associates in company processes, product knowledge, customer service and selling techniques.
  • Drove team revenue totals by bringing in over $900 in sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Tracked stock using company inventory management software.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Processed product returns and assisted customers with other selections.
  • Completed orders through online ordering system and organized product deliveries to meet customer timetables.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Educated customers on promotions to enhance sales.
Bass Pro Shops - Sales Associate
Garner, NC, 07/2020 - 08/2020
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Processed product returns and assisted customers with other selections.
  • Completed orders through online system and organized product deliveries to meet customer timetables.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Educated customers on promotions to enhance sales.
The Paradies Shops - Busser/Dishwasher
Syracuse, NY, 05/2018 - 03/2019
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Used sprayer to loosen food residue and enhance cleaning.
  • Loaded glasses, silverware and dishes into dishwasher each shift, running average of 500 loads per day.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Maintained clean and contaminant-free cooking equipment and receptacles through scrubbing and drying.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Efficiently and quickly cleaned various dishes, silverware and pans to provide smooth service and reduce wait times.
  • Communicated with team members to keep operations running smoothly by helping with cleaning.
  • Established great relationships with staff by promoting team-oriented atmosphere through use of communication and collaboration.
  • Paid close attention to all instructions and carefully studied washing dishes, successfully establishing skills in cleaning and bussing.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Washed and sanitized dirty dishes by hand and by using dishwasher.
  • Kept all dishes, utensils and glassware clean and rotated following safety standards by rinsing and drying.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or container items used often by kitchen staff.
  • Effectively scrubbed and scoured pots and pans using steel wool and sponge products to remove burnt-on food.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Gently moved glassware, crystal and other delicate items to prevent breakage.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Sonic Drive-In - Crew Member
Gulfport, MS, 08/2017 - 04/2018
  • Adhered to company safety standards, including allergy and food safety procedures.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Operated as full-service food provider in ice cream establishment by taking orders, preparing meals and collecting payments.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Cooked batches of food according to standard recipes.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving coupon/discounting issues.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Handled 3 calls per 4 hours to address customer inquiries and concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with very young customers to understand needs and provide appropriate service.

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Resume Overview

School Attended

  • Middleton High School
  • Madison Area Technical College

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Busser/Dishwasher
  • Crew Member

Degrees

  • High School Diploma
  • Associate of Applied Science

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