Focused associate with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid retail background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.
Skills
Merchandising Knowledge
Sales
Point of Sale Knowledge
Exceptional Customer Service
Social perceptiveness
Adapt to diverse groups
Multi-tasking strength
Clothing product knowledge
Relationship building
Upselling
Cash Handling
Product promotions
Dining area maintenance
Excellent people skills
Problem-solving skills
Merchandising understanding
Cash register operations
Cash register operation
Client Service
Professional demeanor
Sale trend knowledge
Stocking and Replenishing
Product and Service Sales
Education
Middleton High SchoolMiddleton, WIExpected in 05/2020 – –High School Diploma: - GPA:
Madison Area Technical CollegeMadison, WIExpected in – –Associate of Applied Science:Veterinary Technician - GPA:
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Maintained records related to sales, returns and inventory availability.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Maintained organized, presentable merchandise to drive continuous sales.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Processed product returns and assisted customers with other selections.
Completed orders through online system and organized product deliveries to meet customer timetables.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Educated customers on promotions to enhance sales.
The Paradies Shops - Busser/Dishwasher Syracuse, NY, 05/2018 - 03/2019
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Stepped into additional roles during busy times to boost coverage of important stations.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Used sprayer to loosen food residue and enhance cleaning.
Loaded glasses, silverware and dishes into dishwasher each shift, running average of 500 loads per day.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
Maintained clean and contaminant-free cooking equipment and receptacles through scrubbing and drying.
Increased machine efficiency by scraping and pre-washing dishes.
Efficiently and quickly cleaned various dishes, silverware and pans to provide smooth service and reduce wait times.
Communicated with team members to keep operations running smoothly by helping with cleaning.
Established great relationships with staff by promoting team-oriented atmosphere through use of communication and collaboration.
Paid close attention to all instructions and carefully studied washing dishes, successfully establishing skills in cleaning and bussing.
Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
Washed and sanitized dirty dishes by hand and by using dishwasher.
Kept all dishes, utensils and glassware clean and rotated following safety standards by rinsing and drying.
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or container items used often by kitchen staff.
Effectively scrubbed and scoured pots and pans using steel wool and sponge products to remove burnt-on food.
Kept work area clean, dry and free of debris to prevent incidents and accidents.
Gently moved glassware, crystal and other delicate items to prevent breakage.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Sonic Drive-In - Crew Member Gulfport, MS, 08/2017 - 04/2018
Adhered to company safety standards, including allergy and food safety procedures.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Operated as full-service food provider in ice cream establishment by taking orders, preparing meals and collecting payments.
Maintained clean, sanitized and well-organized food preparation zones.
Cooked batches of food according to standard recipes.
Performed shift change tasks each day to keep store efficient and neat.
Checked completed orders for accuracy and bagged meals for easy carrying.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Prepared and expedited food orders to support waitstaff and other team members.
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Maintained excellent attendance record, consistently arriving to work on time.
Increased customer satisfaction by resolving coupon/discounting issues.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Handled 3 calls per 4 hours to address customer inquiries and concerns.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Worked with very young customers to understand needs and provide appropriate service.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
