I'm a driven, punctual and dedicated employee. Exceptional customer service is my ultimate goal including being on time, completion of assignments professionally, solving problems and answering all question posed to me by the customer satisfaction. I don't miss work unless it is an emergency or ill. I work well with others.
Skills
Dispute mediation
Merchandising knowledge
Cash handling accuracy
Inventory control procedures
Retail loss prevention
Parts repair
Structural welding
Mechanical tool usage
Safety procedures
Diagram and schematic knowledge
Issue and problem resolution
Fusing and cutting
Machinery assembly
Equipment inspections
Fabrication
Equipment troubleshooting
Equipment preparation
Power tools operation
Blueprint reading
Refinery operations
Machinery dismantling
Blueprint interpretation
ISO drawing interpretation
Drainage systems repair
Quality production
Basic math aptitude
Air and water piping systems
Blueprints
Licensed journeyman plumber
Relationship building
Customer service
Organization
Collaboration
Work ethic
Market research
Sales development
Purchase agreements
Property closing
Client relations
Contract negotiation
Recordkeeping
Escrow processes
Client relationship management
Mortgage options
Sales strategies
Flexible
Experience
Sales Associate, 08/2014 to Current Bass Pro Shops – Cincinnati, OH,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Union Millwright, 01/1998 to 07/2014 Td Garden – Bartlett, TN,
Moved machinery and equipment weighing over 10,000+ pounds using hoists, dollies, rollers and trucks.
Dismantled machines, categorized parts by carefully documenting components and moved equipment into storage.
Observed required safety measures when using tools like blow torches, wrenches and forklifts to maintain high safety standards.
Installed stationary industrial machinery and mechanical equipment according to layout plans with 100% accuracy.
Used diagnostic and precision tools to troubleshoot and repair machinery worth over $250,000.
Adjusted machinery and repaired or replaced defective parts.
Inspected operating safety devices for proper functionality after repairs, installations, modifications and installations.
Assembled machines and bolted, welded or riveted components to foundation or other structures using hand tools and power tools.
Read diagrams and schematic drawings to determine work procedures.
Maintained a clean and environmentally safe work area.
Signaled crane operator to lower basic assembly units to bedplate and aligned unit to centerline.
Repaired and lubricated machines and equipment and assembled and installed equipment using hand tools and power tools.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Union Millwright, 09/1991 to 12/1997 Local Union 2232 – City, STATE,
Moved machinery and equipment weighing over (100,000+) pounds using hoists, dollies, rollers and trucks.
Dismantled machines, categorized parts by carefully documenting components and moved equipment into storage.
Installed stationary industrial machinery and mechanical equipment according to layout plans with 100% accuracy.
Observed required safety measures when using tools like blow torches, wrenches and forklifts to maintain high safety standards.
Used (diagnostic and precision) tools to troubleshoot and repair machinery worth over $250,000.
Adjusted machinery and repaired or replaced defective parts.
Inspected operating safety devices for proper functionality after repairs, installations, modifications and installations.
Assembled machines and bolted, welded or riveted components to foundation or other structures using hand tools and power tools.
Signaled crane operator to lower basic assembly units to bedplate and aligned unit to centerline.
Read diagrams and schematic drawings to determine work procedures.
Maintained a clean and environmentally safe work area.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Journeyman Plumber, 01/1980 to 08/1991 Barnwell Plumbing Company – City, STATE,
Installed valves, hangars, supports and flanges inside piping systems.
Organized jobs from start to finish by delegating daily job duties and assessing completed tasks.
Worked on all aspects of (Domestic water, Sanitary sewer, Storm sewer, Fire hydrant water systems from start to finish and handled all tasks with 100% efficiency.
Installed and inspected new and existing plumbing lines up to 60 inches in diameter.
Adhered to all safety procedures to effectively reduce risk of injury.
Performed pipe fabrication, installation and fitting according to proper specifications.
Assisted Customers by inspecting pipes and piping systems to assess quality and condition.
Identified and located required tools prior to starting each project.
Performed emergency on-call work hours during evening, weekends and some holidays.
Installed and repaired gas lines and hot and cold water lines.
Installed and replaced water heaters, drain pipes and water supply lines.
Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
Created and submitted daily reports on progress of all plumbing projects.
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Cut openings in walls and floors to accommodate pipe and pipe fittings.
Installed and extended underground storm, sanitation and water piping systems to connect fixtures and plumbing.
Followed relevant codes, regulations and safety techniques.
Maintained tools and equipment to keep all supplies in excellent working condition.
Operated Rigid 535 pipe machine and turbo torch to cut and fit pipes.
Selected (copper, black iron, cast iron, galvanize, ductile iron, transite and pvc) piping materials to install plumbing systems in residential and business buildings.
Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
Used Rigid Hole Hawg, Sawsall, Rigid 535 pipe machine and trenching machine power tools to create assemblies and sub-assemblies.
Used Mercury Gauge and Air Compressor to test plumbing systems to determine leaks and other malfunctions.
Efficiently installed and repaired toilets, water heaters, appliances and showers to maintain 100% customer satisfaction ratings.
Tested piping systems with water and air pressure to maintain balance and accuracy.
Completed walk-throughs of all completed systems to verify code adherence.
Education and Training
High School Diploma: , Expected in 05/1970 Alvin High School - Alvin, TX, GPA:
Welding Certification Certificate: Welding Technology, Expected in 04/1976 Jessicas Welding School - Houston, Texas, GPA:
Certified (Stick and TIG) Structural and 5G Position Pipe Welding.
Real Estate Salesman License: Real Estate, Expected in 05/1979 College Of The Mainland - Texas City, TX GPA:
Dean's List Honoree Spring 1978 and Spring 1979.
Completed continuing education in Real Estate.
Real Estate Law Scholarship Recipient
Major in Business Management
Minor in Real Estate Management
4.0 GPA
Ranked in Top 1% of class
Journeyman Millwright: Millwright Technology, Expected in 05/1995 Millwright Apprenticeship School - Houston, Texas, GPA:
4.0 GPA
Ranked in Top 1% of class
Completed coursework in Maintenance, Welding and Installation and Precision Alignments.
Completed continuing education in Confined Space, Rigging, Welding, OSHA, CPR, Forklift Operator, Flagging, Fire Safety, Scaffolding, Trenching Safety, Manlift Operations and Electrical Highline Safety.
1995 Texas State Apprentice Millwright Champion Recipient
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