Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Also a dedicated Waitress well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. A high energy worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Skills
  • Trend knowledge
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Dining area maintenance
  • To-Go Order Preparation
  • Menu Memorization
  • Kitchen Staff Coordination
  • High-Volume Dining
  • Bill Computation
  • Food Preparation and Safety
  • Ordering Procedures
  • Interactive Communication Skills
  • Table Setting Knowledge
  • Beverage preparation
  • Sales expertise
  • Stocking and replenishing
  • Order Accuracy
  • Upselling techniques
  • Cash Handling
  • Exceptional Customer Service
  • Adapt to diverse groups
  • Merchandising understanding
  • Excellent people skills
  • Problem-solving skills
  • Relationship building
Work History
Sales Associate, 06/2020 to 07/2020
Williams-Sonoma, Inc.Pittsburgh, PA,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Educated customers on promotions to enhance sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Cashier, 02/2020 to 03/2020
AldiMankato, MN,
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Prepared beverages and filled food orders for customers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept detailed payment records throughout shift to complete cash and card payments daily.
  • Monitored seating area and checked restrooms every hour to keep spotless.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Waitress, 05/2019 to 03/2020
Hyatt Hotels Corp.Merced, CA,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Upsold specialty items and desserts to increase overall sales and exceed targets.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Hostess, 10/2018 to 05/2019
Landry'sClearwater, FL,
  • Answered customer questions about hours, seating and other information.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times
  • Took information about guests' party size, led to seating, and offered menus .
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma: , Expected in 06/2020
Milpitas High School - Milpitas, CA
GPA:

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Resume Overview

School Attended

  • Milpitas High School

Job Titles Held:

  • Sales Associate
  • Cashier
  • Waitress
  • Hostess

Degrees

  • High School Diploma

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