Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering one and a half years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
- Customer- and service-oriented
- Team player mentality
- POS system operation
- Outgoing personality
- Listening skills
- Excellent communication skills
|
- Inventory management
- Customer service
- Active listening
- Reliable and punctual
- Money handling
|
11/2019 to 01/2020 Sales Associate Williams-Sonoma, Inc. – Fort Worth, TX,
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Used register to ring up customer purchases, process payments and issue receipts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
11/2018 to 09/2019 Sales Associate Williams-Sonoma, Inc. – Virginia Beach, VA,
- Recommended optimal merchandise based on customer needs and desires.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Used register to ring up customer purchases, process payments and issue receipts.
- Recommended merchandise to customers based on needs and preferences.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Stayed up to date on store promotions, payment policies and security practices.
- Educated customers on product and service offerings.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Assisted customers by finding needed clothing items and checking inventory for items at other locations.
- Processed orders through system and coordinated product deliveries.
- Negotiated and closed deals with minimal oversight.
- Helped average of 100 customers per day by responding to inquiries and locating products.
- Sold various products by explaining unique features and educating customers on proper application.
- Prepared cash deposits - with zero discrepancies.
06/2018 to 11/2018 Professional Dog Bather PetSmart – City, STATE,
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Delivered consistent customer service to pet owners, effectively increasing repeat business.
- Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
- Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
- Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Washed, groomed and trimmed each animal to enhance coat health.
- Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
- Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals.
- Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
- Observed animals and conducted examinations to identify signs of injury, illness or disease.
Expected in 09/2020 Cosmetology License: Cosmetology
Paul Mitchell The School Great Lakes - Port Huron, MI
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Length
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice