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Sales Associate and Cashier Resume Example

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SALES ASSOCIATE AND CASHIER
Summary

Dedicated Sales Associate offering 7 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Performance-driven retail stores professional with stellar record of accomplishment in connecting with customers and driving remarkable watches and furniture sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Results-oriented individual with over 7 years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and capable of handling crowds of over 30 during special sales events.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Talented sales associate with strong background in watches and furniture. Passionate about retail sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Focused sales driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives.

Results-oriented Sales Associate specializing in watches and furniture sales and support. Proven 7-year track record of success in exceeding customer service and sales goals. Pursuing leadership position with growing company.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 7 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Engaging sales associate and manager committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 7 years of experience in answering routine product questions and meeting assigned sales goals.

Responsible and friendly sales able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.

Sales associate with extensive knowledge of the fashion and cosmetic industries. Energetic and outgoing with an innate drive to make sales quota.

Reliable and friendly sales associate adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences.

Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Award-winning retail sales and customer service expert. Able to consistently meet commission-based sales goals.

Retail Sales Associate versed in merchandising, display design and customer relations.

Skilled sales professional proficient in managing and strengthening customer service, retail operations and merchandising functions. Driven and meticulous leader bringing 7 years of experience in retail store.

Energetic sales associate with a strong background in retail sales, fashion merchandising and customer service support.

Enthusiastic Sales Associate possessing expertise in the watches and furniture industry. Reliable, punctual and hard working.

Reliable and punctual Sales Associate possessing excellent work ethic and more than 7 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.

Skills
  • Cash handling accuracy
  • Merchandising knowledge
  • Retail loss prevention
  • Inventory control procedures
  • Relationship selling
  • Inventory management
  • Excellent communication skills
  • Client account management
  • Energetic self-starter
  • Customer service
  • Verbal/written communication
  • Listening skills
  • Written and oral communication skills
  • Product Sales
  • Results-oriented
  • Outgoing personality
  • Negotiations
  • Sales expertise
  • Money handling
  • Reading comprehension skills
  • Retail merchandising expertise
  • Customer- and service-oriented
  • Active listening
  • Accurate money handling
  • Reliable and punctual
  • Cash register operation
  • Time management ability
  • Sales development
  • Team player mentality
  • Product line expansion
  • Hunter/farmer sales strategies
  • Dispute mediation
Experience
Watch Universe | Hialeah, FLSales Associate and Cashier11/2009 - 05/2012
  • Negotiated and closed deals with minimal oversight.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Recommended optimal merchandise based on customer needs and desires.
  • Communicated with customers about [watch repairs and new watches] offerings, including policies, restrictions and refund policies.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Recommended merchandise to customers based on needs and preferences.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Met or exceeded up-selling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Won store sales competition.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Offered product and service consultations and employed upselling techniques.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Processed orders through system and coordinated product deliveries.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Surpassed daily sales goals by 65% by cross-selling watches and promoting additional products.
  • Sold various products by explaining unique features and educating customers on proper application.
Tick Tock Inc. | Hialeah, FLRetail Store Manager08/2012 - 01/2016
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Developed team members into supervisors and department managers to promote family-based and performance-oriented culture.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Created engaging merchandise presentations to motivate impulse purchases.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Raised profits 80% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service,and resolving customer issues.
  • Assigned 5 employees to specific duties to best meet needs of store.
  • Used Point of Sale register system to complete transactions.
  • Oversaw sales and marketing operations while developing strategic partnerships.
  • Wrote and submitted reports.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Interviewed and hired team members which demonstrated dedication and added value to team.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Instructed staff on procedures for handling difficult transactions.
  • Oversaw disciplinary actions.
  • Counted and balanced registers.
  • Directed and supervised staff performance.
  • Grew revenue by improving sales and service strategies.
  • Increased profits 70% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis.
  • Organized new stock for floor placement.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Created weekly schedules for employees.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Ensured register count and bank deposits contained proper amounts of currency.
  • Monitored security issues and kept shrinkage low.
  • Supported long-term business strategies, generating guest relations feedback for process improvements.
  • Managed daily operations including purchasing, inventory control, merchandising and product distribution.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
El Dorado Furniture | Miami, FLSales Associate06/2014 - 03/2016
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Offered product and service consultations and employed upselling techniques.
  • Negotiated and closed deals with minimal oversight.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Won store sales competition.
  • Processed orders through system and coordinated product deliveries.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 75% or more.
  • Educated customers on product and service offerings.
  • Used computer register system to ring up customer purchases, process payments and issue receipts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Mixed and matched paints according to customer specifications.
  • Recommended merchandise to customers based on needs and preferences.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Education and Training
University of Havana | Havana, CubaAssociate of Science in Geography07/2009
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Resume Overview

Companies Worked For:

  • Watch Universe
  • Tick Tock Inc.
  • El Dorado Furniture

School Attended

  • University of Havana

Job Titles Held:

  • Sales Associate and Cashier
  • Retail Store Manager
  • Sales Associate

Degrees

  • Associate of Science in Geography

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