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sales associate and administrator resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in Retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Skills
  • Office administration
  • Documentation and reporting
  • Office management
  • Bookkeeping
  • Administrative support
Work History
08/2015 to 09/2020
Sales Associate and Administrator Vail Resorts Corte Madera, CA,
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Issued receipts and processed refunds, credits or exchanges.
  • Greeted customers and helped with product questions, selections and purchases.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales and customer satisfaction through personalized servicing.
12/2012 to 07/2015
Sales Associate Jma Hrm Greenbrae, CA,
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Communicated with clients to find and design layout best suited for client needs and location.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Maintained detailed files on past transactions and designs for budget and future reference.
  • Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
  • Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
  • Displayed past designs and purchases to new clients to assist with creative process.
  • Consulted on design of model homes for furniture placement based on layout and lighting.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Increased business sales utilizing Furniture knowledge.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Furniture and Accessories products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
01/2009 to 07/2012
Medical Receptionist Dr. Dvid And Debra Lawrence,DPM City, STATE,
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Pulled charts and prepared for nurse and doctor assessment.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Scheduled, rescheduled and cancelled appointments for patients.
  • Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
  • Filed and retrieved patient records for provider.
  • Maintained records by recording, obtaining and updating personal and financial information.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Completed and filed financial documentation for accounting purposes.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Reviewed and sent medical records to other physicians upon request.
  • Maintained current and accurate medical records for patients.
Education
Expected in 06/1982 to to
High School Diploma:
Chariho Regional High School - Woodriver Jct., RI,
GPA:

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Resume Overview

School Attended

  • Chariho Regional High School

Job Titles Held:

  • Sales Associate and Administrator
  • Sales Associate
  • Medical Receptionist

Degrees

  • High School Diploma

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