sales associate resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Creative salesman well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.
Offering progressively responsible sales experience with industry companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.
Friendly Sales Assistant specializing in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Experienced Sales associate with over 2 years of experience in Retail. Excellent reputation for resolving problems and improving customer satisfaction.
Accomplishments
Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
Awarded “Employee of the Month” in 2020.
Skills
Stocking and Replenishing
Sales
Product and Service Sales
Merchandising Knowledge
Exceptional Customer Service
Point of Sale Knowledge
Sales training
Excellent people skills
Multi-tasking strength
Client Service
Cash register operation
Cash Handling
Relationship building
Professional demeanor
Dining area maintenance
Adapt to diverse groups
Merchandising understanding
Problem-solving skills
Work History
Sales Associate, 07/2019 - Current Ppg Industries, Inc. – Fairburn, GA,
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Processed product returns and assisted customers with other selections.
Maintained records related to sales, returns and inventory availability.
Completed orders and organized product deliveries to meet customer timetables.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Developed, marketed and sold full range of products and support services.
Maintained customer satisfaction while handling product returns quickly and professionally.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Provided positive first impressions to welcome existing, new and potential customers.
Tracked stock using company inventory management software.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Loaded and unloaded merchandise using ladder and pallet jack.
Increased sales by offering advice on purchases and promoting additional products.
Prepared large cash deposits with zero discrepancies.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Achieved perfect attendance and on-time record.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Educated associates on market trends and stayed up-to-date on forecasts.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Nanny, 05/2018 - 09/2019 Bright Horizons Family Solutons – Crystal Lake, IL,
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Engaged with children on age-appropriate level.
Assisted children in dressing appropriately for day's activities.
Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Assisted with light housekeeping duties as well as running errands.
Involved children in caring for household pets and chores.
Promoted language development skills through reading and storytelling.
Prepared tasty, healthy meals for children to encourage good eating habits.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Played games, worked on puzzles and read books to young children.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Built positive and nurturing environments to support child social and emotional growth.
Identified warning signs of emotional and developmental problems in children.
Studied and researched food allergies to understand requirements for individuals with such conditions.
Maintained updated list of emergency contact information and child's health information in case of emergencies.
Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Coordinated field trips to local parks, fire stations and zoos.
Met children at bus stop to walk home and assist with crossing street.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
Explained menu items and suggested appropriate options for food allergy concerns.
Increased sales significantly by upselling higher-end products to customers.
Bussed and reset tables to keep dining room and work areas clean.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Kept track of event finances, including initial deposits, due payments and final balances.
Trained incoming staff on restaurant practices and procedures.
Served Appetizers , meals and Alcoholic beverages and offered refills.
Moved and set up seating, prepared extra silverware and Plates prior to arrival of large groups.
Processed orders and sent to kitchen employees by Writing order.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Answered customers' questions, recommended items and recorded order information.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Bar restaurant while maintaining calm, professional demeanor.
Supported needs of 3- person wait staff who attended to specific needs of countless customers daily for bar restaurant with social relevancy and intentionality.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Checked guests' identification before serving alcoholic beverages.
Worked with POS system to place orders, manage bills and handle complimentary items.
Applied comprehensive knowledge of wine, cider and beer as well to increase daily beverage sales.
Noted special patron requests and followed up with kitchen to confirm delivery.
Cultivated warm relationships with regular customers.
Asked customers for feedback, solved problems, provided additional items and Action throughout meal.
Managed event contracts, including estimates, event profiles and post-event summaries.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Served Type, Type and Type beverages and offered refills.
Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.
Processed orders and sent to kitchen employees by Action.
Stayed up-to-date on menu changes to help customers make food choices.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Inspected dishes and utensils for cleanliness.
Education
High School Diploma : , Expected in 05/2021 - Glenn Hills High School - Augusta, GA GPA: Status -
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