Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Skills
Sales trends
Stocking and replenishing
Point of sale operation
Multi-tasking strength
Work History
Sales Associate, 04/2019 to Current Ring's End, Inc. – CT, State,
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Processed product returns and assisted customers with other selections.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Maintained customer satisfaction while handling product returns quickly and professionally.
Prepared large cash deposits with zero discrepancies.
Provided positive first impressions to welcome existing, new and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Increased sales by offering advice on purchases and promoting additional products.
Driver/Messenger, 06/2019 to 08/2019 Kimpton Hotels – Nashville, TN,
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Upheld high standards of professionalism and discretion when working with high-value clients.
Delivered goods and products to customer on time and in excellent condition.
Kept management looped in on daily activities by updating logs with information such as mileage, gas use and any special incidents.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Verified daily deliveries against shipping instructions before delivering to customers.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Delivered employees and materials to job sites daily.
Answered, scheduled and responded to reservation calls at specific times and locations.
Security Officer, 12/2018 to 03/2019 Morris Hospital – Newark, IL,
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Permitted entry with escort for approved persons into secure locations.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Reported suspicious activities and persons to law enforcement.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Checked and verified photo identification prior to granting facility access.
Monitored central alarm systems for fire, intrusion and duress alarms and responded to 25 emergencies weekly.
Hostess, 09/2018 to 11/2018 Osteria Costa – City, STATE,
Assigned patrons to tables suitable for needs and restaurant section rotation.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Conducted dining room and server checks to assess readiness for expected customer loads.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Checked and restocked server areas and organized and got change for front counter.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Recorded available tables after seating each party using specialized seating software.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Planned and executed 10-guest parties by organizing menus, spaces and special requests.
Education
High School Diploma: , Expected in 06/1999 Forestville High School - Forestville, MD, GPA:
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