Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Dedicated Sales Associate offering three years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.
Skills
Retail loss prevention
Relationship selling
Dispute mediation
Merchandising knowledge
Inventory control procedures
Time management ability
Excellent communication skills
Documentation and recordkeeping
Customer service
Listening skills
Sales expertise
Reliable and punctual
Cash register operation
Sales development
Customer- and service-oriented
Written and oral communication skills
Energetic self-starter
Outgoing personality
Active listening
Strategic planning
Results oriented
Experience
11/2017 to 01/2018Sales AssociateTire Discounters | Nashville, TN,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sold various products by explaining unique features and educating customers on proper application.
Negotiated and closed deals with minimal oversight.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Helped customers sign up for loyalty programs and submitted completed paperwork.
08/2018 to 10/2018Sales AssociateTire Discounters | Atlanta, GA,
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stayed up to date on store promotions, payment policies and security practices.
Negotiated and closed deals with minimal oversight.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
10/2018 to 03/2019Sales AssociateTire Discounters | Brentwood, TN,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Processed orders through system and coordinated product deliveries.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Educated customers on product and service offerings.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Negotiated and closed deals with minimal oversight.
Recommended merchandise to customers based on needs and preferences.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Sold various products by explaining unique features and educating customers on proper application.
03/2019 to CurrentSales AssociateTire Discounters | Florence, KY,
Offered product and service consultations and employed upselling techniques.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Stayed up to date on store promotions, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Educated customers on product and service offerings.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Processed orders through system and coordinated product deliveries.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education and Training
Expected in 05/2018High School Diploma | Liberty Union High School, Baltimore, OHGPA:
Expected in | Respiratory TherapyColumbus State Community College, Columbus, OHGPA:
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