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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Experience
10/2019 to 01/2020
Sales Associate Beacon Roofing Supply, Inc. Bloomington, IL,
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas or more.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended merchandise to customers based on needs and preferences.
12/2018 to 10/2019
Sales Associate Beacon Roofing Supply, Inc. Bordentown, NJ,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales
  • Recommended optimal merchandise based on customer needs and desires.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Recommended merchandise to customers based on needs and preferences.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
10/2016 to 12/2018
Sales Associate Beacon Roofing Supply, Inc. Burlington, NC,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Offered product and service consultations and employed upselling techniques.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Surpassed daily sales goals by cross-selling and promoting additional products.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas or more.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Used register system to ring up customer purchases, process payments and issue receipts.
04/2014 to 10/2016
Burger King Opener/ Cook City, STATE,
  • Followed all established restaurant practices and procedures by delivering food which met quality standards.
  • Verified orders and bagged items for easy transport.
  • Monitored and counted food stock and supplies to reorder on time.
  • Quickly and efficiently processed payments and made accurate change.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Effectively worked with teammates and openly invited coaching from management team.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Reviewed contents on food trays to check receiving complete order.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Promptly reported complaints to for quick, efficient resolution.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 6 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Merchandising knowledge
  • Retail loss prevention
  • Closing and opening store
  • Relationship selling
  • Inventory control procedures
  • Cash handling accuracy
  • Cash register operation
  • Reading comprehension skills
  • Team player mentality
  • Excellent communication skills
  • Product Sales
  • Listening skills
  • Shipment experience
  • Hard worker
  • Product placement

Education and Training
Expected in 05/2015
GED:
Lake High School - Hartville, OH
GPA:

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Resume Overview

School Attended

  • Lake High School

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Sales Associate
  • Burger King

Degrees

  • GED

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