Dedicated and focused office clerk who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
-Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
-Prevented store losses using awareness, attention to detail and integrity.
-Created new processes and systems for increasing customer service satisfaction.
-Managed the cash office
-Provided excellent customer service and work quality
-Managed cashiering activities in areas of purchasing,returns,exchanges, and store policies
-Took phone orders for gifts to be issued to patients in the hospital ; copied and faxed receipts to customers
-Kept an organized tab on all phone calls for upper management
-Made gift baskets
-Achieved monthly sales goals
-Developed and maintained positive relationships with each customer
-Used selling techniques such as add on sales to enhance salesmanship
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