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Sales Associate Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

As a friendly, people oriented individual; operating in the the hospitality, customer service industry is natural for me. I am team-oriented, organized, motivated and outgoing. My experience and skills would be beneficial in guest services, supporting customer relations and positively represent Marriott International. As a front desk agent I would look forward to assisting guests, resolving concerns and encouraging returning business.

Skills
  • Merchandising Knowledge
  • Product and Service Sales
  • Exceptional Customer Service
  • Social perceptiveness
  • Multi-tasking strength
  • Problem-solving skills
  • Relationship building
  • Cash register operation
  • Client Service
  • Excellent people skills
  • Cash Handling
  • Cash register operations
  • Consultative Sales Techniques
  • Customer Complaint Resolution
Work History
06/2020 to 01/2021 Sales Associate Circle K Stores, Inc. | San Antonio, TX,

My specific Job title was Stylist, I worked dressing upper class women helping them look their absolute best. I also assisted with costumer relations wether that be calling and inviting them to make a style appointment, emailing them about the promotions or texting/ talking to them about how specific items fit and how amazing that top looked on them. I assisted in helping them find the perfect outfit for any occasion. On top of that, working to upsell items and show them what they needed to add to the outfit, "BLAST" is what we referred to it as. My personal favorite was styling the store to match outfits and make sure everything was pristine. I often met personal goals and the stores income goals for the day, began training new associated and was offered the lead position. I was on track to transfer but unfortunately this store is not located in St. George.

  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
01/2020 to 11/2020 Associate/ Cashier/ SCO Host/ OGP Baumhowers Victory Grill | Montgomery, AL,

I worked as a SCO Host, Cashier, assisted with online grocery pickup (OGP) and helped stock when needed. I assisted with customer relations as well as met the needs (to the best of the stores abilities) of unsettled customers. I occasionally worked in Deli when there was a shift that needed covered helping slice meats and cheeses. I participated in daily cleaning of registers, and was offered the position to become a lead before we moved.

  • Increased sales by offering advice on purchases and promoting additional products.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Counted cash in register drawer at beginning and end of shift.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for Alcohol and Tobacco purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
05/2018 to 08/2018 Team Member Mcdonalds Corp. | City, STATE,

I worked at the front taking orders and helping with costumer complaints. Additionally I worked the Drive Thru taking orders, payment methods and handing out meals. I assisted with daily cleaning and organizing, food prep and packaging.

  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
01/2015 to 08/2017 Safety Crew Member Krazy Air Trampoline Park | City, STATE,

I worked as a supervisor maintaining overall safety of the Jumpers, making sure children and young adults followed the specified rules and regulations. I assisted with party planning and hosting at the park, cleaning the trampolines and assisted in customer relations. I applied my past lifeguarding skills and used CPR on few occasions, called 911 and/ or family members and participated in first aid situations.

  • Maintained energy and enthusiasm in fast-paced environment.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Leveraged POS system to sell tickets, passes, food and retail items.
Education
Expected in 04/2020 Associate of Applied Science | General Studies/ Business Brigham Young University - Idaho, Rexburg, ID GPA:
Talents

    A few accomplishments that I think would be beneficial to employment at Marriott would be my past theatrical experiences. I preformed in solo and group concerts, as well as Musicals, in College, High School, Middle School and some groups not affiliated with school including EVMCO.

    Some of my best accomplishments in this field are my performances at Carnegie Hall, The Orpheum Theater in Phoenix, Disneyland, some minor league performances at BYU Graduation ceremonies and an awards ceremony at ASU Gammage.

    These experiences communicate my outgoing skills, my ability to excel in high pressure situations and work with all kinds of people.

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Resume Strength

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Resume Overview

School Attended
  • Brigham Young University - Idaho
Job Titles Held:
  • Sales Associate
  • Associate/ Cashier/ SCO Host/ OGP
  • Team Member
  • Safety Crew Member
Degrees
  • Associate of Applied Science

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