Sales Associate Resume Example

• Provided sales support in a high-volume department store.
• Greet customers and find out what each customer wants or needs.
• Handle all financial transactions and maintain the cash drawer ; Balance drawer at the end of each shift.
• Assisted customers on the floor
• Set up displays and merchandising
• Maintain store cleanliness and track inventory

• Performed billing and coding procedures for Family Practice; inpatient and outpatient services.
• Evaluated patients financial status and established appropriate payment plans.
• Verified patients eligibility and claims status with insurance agencies.
• Imputed charges into aps systems weekly, collected payments from patients for doctor visits and daily office visits.
• Precisely completed appropriate claims paperwork, documentation, and system entry.
• Organized forms, made photocopies, filed records, and prepare correspondence and reports.
• Answered daily phone calls, addressing customer inquiries, solving problems and providing new customer information.
• Worked with scheduling appointments and cancellations or rescheduling.

Dispatch (2004-2010)

• Communicated with approximately 30 technicians a day via radio dispatch for the required equipment needed on a particular cable problem/install.
• Responsible for distribution of information to businesses and homeowners that required cable services.
• Coordinated with technicians and customers to ensure appointments were made and services rendered in a timely manner for customer satisfaction.
• Worked with LA One Call to locate, schedule, & bury cable lines safely.
• Responsible for notifying companies to ensure that safety measures were in place on-site in order to prevent cable damage.
• Managed schedules, organized office functions, and oversaw daily operations of office with 40 employees.

Office Manager (2010-2012)

• Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Managed schedules, organized office functions, and oversaw daily operations of office with 40 employees.
• Processed all new hire information for cable installers and dispatchers.
• Prepared daily, weekly, and monthly reports and updated calendar of appointments.
• Performed basic accounting functions including cash reconciliations and deposits i.e. C.O.D.'s