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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Through Gabriel's diverse work background he has shown that customer service, team mentality and efficiency in work flow operations. Proven history of money management skills, product knowledge, and solution oriented. A foundation of integrity, endearing personality and strong work ethic reinforced in the Military makes him an excellent candidate.

Skills
  • Relationship selling
  • Merchandising knowledge
  • Cash handling accuracy
  • Inventory control procedures
  • Dispute mediation
  • Reliable and punctual
  • Outgoing personality
  • Documentation and recordkeeping
  • Customer- and service-oriented
  • Verbal/written communication
  • Customer service
  • POS system operation
  • Product Sales
  • Listening skills
  • Superb time management
  • Team player mentality
  • Strategic planning
  • Accurate money handling
  • Money handling
  • Negotiations
  • Cash register operation
  • Sales expertise
Experience
Sales Associate02/2016 to CurrentCompany NameCity, State
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Processed orders through system and coordinated product deliveries.
  • Negotiated and closed deals with minimal oversight.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Recommended optimal merchandise based on customer needs and desires.
  • Drove sales of Recreational and Medicinal products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Used Biotrack register system to ring up customer purchases, process payments and issue receipts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Communicated with customers about Cannibas offerings, including policies, restrictions and refund policies.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended merchandise to customers based on needs and preferences.
Manager02/2014 to 02/2016Company NameCity, State
  • Executed new training initiative to improve skills and develop leaders from within.
  • Learned new system (Biotrack) when installed and taught team members how to run it properly.
  • Managed day-to-day operations, including supervision and assignment delegation for 5-member team on scheduled and off-days.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, using job boards and sharing details via social media platforms.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Gave input on how to improve training and employee productivity.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Maintained high level of morale and team-work on production floor through frequent communication with employees.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Trained employees in inventory practices, POS systems and product knowledge.
  • Oversaw personnel recruitment, performance and scheduling.
Security Officer09/2012 to 02/2014Company NameCity, State
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
  • Enforced security regulations and calmly and promptly escorted non-compliant individuals to [Type] areas for processing.
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
  • Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
  • Monitored and secured [Number] building entrances.
  • Documented all security-related situations, including [Type] and [Type] in in-depth reports for submission to [Job title].
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
Education and Training
High School Diploma06/2003Bella Vista High SchoolCity, State
Associate of Science: Criminal Science06/2011San Joaquin Valley CollegeCity
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Resume Overview

School Attended

  • Bella Vista High School
  • San Joaquin Valley College

Job Titles Held:

  • Sales Associate
  • Manager
  • Security Officer

Degrees

  • High School Diploma 06/2003
    Associate of Science : Criminal Science 06/2011

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