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Sales Associate Resume Example

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SALES ASSOCIATE
Summary
Skills
  • [Equipment Name] repair
  • Electronic systems troubleshooting
  • Control system assembly
  • FAA understanding
  • Warranty claims
  • Basic math skills
  • Consistent work history
  • Computer literate
  • High school diploma
  • Strong work ethic
  • Customer service experience
  • Dependable independent worker
  • Troubleshooting
  • Organizational strengths
  • Excel spreadsheets
  • Technologically savvy
  • PC proficient
  • Microsoft
  • Check processing
  • Phone call answering
  • Resolving errors
  • Protecting information
  • Improving procedures
  • Customer service orientation
  • Database entry
  • Team building
Experience
Sales Associate|Company Name - City, State|11/2015 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Educated customers on product and service offerings.
  • Recommended optimal merchandise based on customer needs and desires.
Administrative Assistant|Company Name - City, State|11/2015 - Current
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Performed complex administrative management of sensitive and confidential issues.
  • Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
  • Guided administrative and professional staff through computer and software problems.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Set up and maintained physical and electronic filing systems.
  • Assisted with administrative tasks, including filing, answering phones and [Task].
  • Managed phone calls from clients when [Job Title] was unavailable and provided informative answers to questions.
Aviation Electronics Technician|Company Name - City, State|06/2014 - 03/2015
  • Verified proper functioning of aircraft electrical systems.
  • Set up and operated ground support and test equipment to perform functional flight tests of electrical and electronic systems.
  • Evaluated and repaired electrical, air handling and other systems.
  • Executed corrosion control and inspection duties with minimal supervision.
  • Performed through tests of electrical systems, parts and equipment to check compliance with applicable standards and evaluate malfunctions.
  • Completed in-depth visual and manual inspections of all electrical components.
  • Operated testing tools and gauges, including ohmmeters, ammeters and time domain reflectometers.
  • Handled end-processing of customer orders including hand loading trucks and removing shipping totes from conveyor system.
  • Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites.
  • Responsible for promoting safe and clean working environment.
  • Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
  • Managed work with little supervision.
  • Planned work and determined appropriate tools and equipment.
  • Maintained record accuracy by using work order reporting system.
  • Took care of facility equipment, grounds, roads and fences.
  • Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.
  • Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.
  • Performed weekly maintenance assessments.
  • Used measuring instruments to inspect parts.
  • Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.
  • Unloaded incoming inventory and placed products onto shelves.
  • Cleaned, wrapped, and labeled outgoing orders.
  • Kept supervisor informed of job progress and material requirements
  • Assisted in implementation of operations, maintenance and capital programs.
  • Exceeded customer product expectations by maintaining equipment to product quality products.
Server|Company Name - City, State|12/2008 - 01/2013
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Placed reservations through phone and email into [Software].
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Education and Training
North Marion High School||City, State|06/2010High School Diploma
MedCerts|CityCertificate: Medical Assistant
Certifications
  • Certified in CPR
  • Certified medical assistant
  • Current [Type of Certification] certification
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Resume Overview

School Attended

  • North Marion High School
  • MedCerts

Job Titles Held:

  • Sales Associate
  • Administrative Assistant
  • Aviation Electronics Technician
  • Server

Degrees

  • High School Diploma
    Certificate : Medical Assistant

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