Sales Associate Resume Example Navy Exchange Service Command

SALES ASSOCIATE

Summary

Skills

[Equipment Name] repair
Electronic systems troubleshooting
Control system assembly
FAA understanding
Warranty claims
Basic math skills
Consistent work history
Computer literate
High school diploma
Strong work ethic
Customer service experience
Dependable independent worker
Troubleshooting

Organizational strengths
Excel spreadsheets
Technologically savvy
PC proficient
Microsoft
Check processing
Phone call answering
Resolving errors
Protecting information
Improving procedures
Customer service orientation
Database entry
Team building

Experience

Sales Associate|Navy Exchange Service Command - PENSACOLA, FL|11/2015 - Current

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Used [Type] register system to ring up customer purchases, process payments and issue receipts.
Educated customers on product and service offerings.
Recommended optimal merchandise based on customer needs and desires.

Administrative Assistant|Navy Exchange Service Command - PENSACOLA, FLORIDA|11/2015 - Current

Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Performed complex administrative management of sensitive and confidential issues.
Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
Guided administrative and professional staff through computer and software problems.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Facilitated troubleshooting, maintenance and updates for office systems.
Set up and maintained physical and electronic filing systems.
Assisted with administrative tasks, including filing, answering phones and [Task].
Managed phone calls from clients when [Job Title] was unavailable and provided informative answers to questions.

Aviation Electronics Technician|US Navy - Misawa, Japan|06/2014 - 03/2015

Verified proper functioning of aircraft electrical systems.
Set up and operated ground support and test equipment to perform functional flight tests of electrical and electronic systems.
Evaluated and repaired electrical, air handling and other systems.
Executed corrosion control and inspection duties with minimal supervision.
Performed through tests of electrical systems, parts and equipment to check compliance with applicable standards and evaluate malfunctions.
Completed in-depth visual and manual inspections of all electrical components.
Operated testing tools and gauges, including ohmmeters, ammeters and time domain reflectometers.
Handled end-processing of customer orders including hand loading trucks and removing shipping totes from conveyor system.
Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites.
Responsible for promoting safe and clean working environment.
Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
Managed work with little supervision.
Planned work and determined appropriate tools and equipment.
Maintained record accuracy by using work order reporting system.
Took care of facility equipment, grounds, roads and fences.
Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.
Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.
Performed weekly maintenance assessments.
Used measuring instruments to inspect parts.
Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.
Unloaded incoming inventory and placed products onto shelves.
Cleaned, wrapped, and labeled outgoing orders.
Kept supervisor informed of job progress and material requirements
Assisted in implementation of operations, maintenance and capital programs.
Exceeded customer product expectations by maintaining equipment to product quality products.

Server|Blue Highway A Pizzeria - Micanopy, FL|12/2008 - 01/2013

Managed closing duties, including restocking items and reconciling cash drawer.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Operated POS terminals to input orders, split bills and calculate totals.
Placed reservations through phone and email into [Software].
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.

Education and Training

North Marion High School||Citra, FL|06/2010High School Diploma

MedCerts|OnlineCertificate: Medical Assistant

Certifications

Certified in CPR
Certified medical assistant
Current [Type of Certification] certification

Resume Overview

Companies Worked For:

Navy Exchange Service Command
US Navy
Blue Highway A Pizzeria

School Attended

North Marion High School
MedCerts

Job Titles Held:

Sales Associate
Administrative Assistant
Aviation Electronics Technician
Server

Degrees

High School Diploma
Certificate : Medical Assistant

Sales Associate Resume Example

Resume Score: 80%

Resume Overview

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