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Sales Associate Resume Example

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SALES ASSOCIATE
Profile

Seasoned retail sales associate who has some supervisory and management experience with many years in the work force. Skilled in customer service and committed to create a positive environment to do business.

Core Qualifications
  • Results-oriented
  • Quick learner
  • Computer proficient
  • Microsoft Office
  • Reports generation and analysis
  • Training and development
  • Customer Service
  • Creative Problem Solving
Education
Bachelor of Science : Interdisciplinary Studies Mathematics/Endorsement, 2000 Norfolk State University － Norfolk, VA, USA GPA: Graduated Summa Cum Laude

Interdisciplinary Studies Mathematics / Endorsement Early Childhood Education Graduated Summa Cum Laude
Basic Combat Training Fort Dix, NJ
Experience
Sales Associate
January 2005 Harris Connect － Virginia Beach, VA

Successfully handled inbound and outbound customer calls to update client data banks for alumni associations of schools, colleges, universities, fraternities, and sororities and members of various organizations or societies.

Documented the appropriate information for each client and provided each customer with the opportunity to purchase a CD or Book with all alumni or membership who wished to include their information in the edition.
Sales Associate
July 2009 to April 2015 The Home Depot － Chesapeake, VA, Orlando, FL
  • Guided customers in purchasing and properly installing lighting and electrical devices, landscaping products, lawn and garden equipment, grass seeds, fertilizers, insecticides, pesticides, fungicides, and seasonal merchandise.
  • Solved customer issues through sharing product knowledge and explaining benefits and features of items to customers.
  • Increased skills running the order picker, reach truck, forklift, pallet jacks, electric ladders or roll ladders to enhance customer service by providing them with the products they needed when they needed them.
  • Trained new associates how to successfully provide great customer service as a new employee coach.
  • Initiated tasks such as changing on-hand counts, sequencing merchandise, picking internet orders, and creating various signs for various sell locations to improve inventory integrity.
  • Recomended by management to aid other stores with displays and inventories.
  • Served as the In-Focus captain at the Chesapeake location to educate fellow employees in shrink and safety awareness.
Teacher's Aide
January 2008 to January 2009 Virginia Beach Christian Academy － Virginia Beach, VA
  • Managed children's daily routine so that they would learn organization and structure.
  • Created lesson plans in math, reading and writing integrating concepts utilizing music, art, and real life objects.
Assistant Sales Manager
July 2008 to December 2008 Kramer Tire Co － Chesapeake, VA
  • Handled sales of tires and automotive services.
  • Delegated cleaning responsibilities to tire installers and technicians.
  • Prepared and analyzed daily reports, recorded weekly tire counts, created bank deposits, and ensured store operational procedures were followed.
Transitional City Letter Carrier
November 2006 to February 2008 United States Postal Service － Virginia Beach, VA
  • Managed business, residential, and collection routes depending on the needs for the day.
  • Recorded scan points throughout the routes to ensure integrity of the route.
Professional Scorer
March 2005 to July 2005 Pearson － Virginia Beach, VA
  • Provided analytical data for students' tests and essays and teachers' portfolios conducted by various state and federal agencies according to the guidelines of the rubric provided by the particular agency sponsoring the test or portfolio analysis.
  • Recommended some challenges to the way data was scored according to the rubric when reasonable facts were presented.
4th Grade Teacher
September 2004 to February 2005 Newsome Park Elementary School － Virginia Beach, VA
  • Planned and executed units and lesson plans to teach children ways to learn math, science, social studies, reading, writing, computer, and health.
  • Conducted analysis of children's work which led to the proper intervention and help for each child.
Maintenance/Meat Clerk/Bakery Clerk/Produce/Receiver/Ticketer/Recovery Associate/Loss Prevention
September 1992 to March 2002 BJ's Wholesale Club － Virginia Beach, VA
  • Trained employees and created work schedules for employees within the maintenance department.
  • Developed skills in receiving, loss prevention, produce, ticketing, frozen foods, tire sales, recovery, and carts to help the business wherever I was needed.
  • Ensured ground hamburger, ground pork, and boneless steaks were prepared and wrapped utilizing meat packing machines to drive sales and provide great customer service.
  • Ordered lighting and chemical supplies and changed light bulbs for all departments to maintain safety standards.
  • Documented all janitorial and custodial daily, monthly, and yearly duties by writing a maintenance action list.
  • Improved store appearance through stripping, resurfacing, and repairing office/sales floors as needed and repainting all of the upper and lower offices and employee break room.
Skills
  • customer service
  • sales
  • lift equipment operator
  • computer literate
  • quick learner
  • safety conscious
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Resume Overview

Companies Worked For:

  • Harris Connect
  • The Home Depot
  • Virginia Beach Christian Academy
  • Kramer Tire Co
  • United States Postal Service
  • Pearson
  • Newsome Park Elementary School
  • BJ's Wholesale Club

School Attended

  • Norfolk State University

Job Titles Held:

  • Sales Associate
  • Teacher's Aide
  • Assistant Sales Manager
  • Transitional City Letter Carrier
  • Professional Scorer
  • 4th Grade Teacher
  • Maintenance/Meat Clerk/Bakery Clerk/Produce/Receiver/Ticketer/Recovery Associate/Loss Prevention

Degrees

  • Bachelor of Science : Interdisciplinary Studies Mathematics/Endorsement , 2000
    Basic Combat Training

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