Sales Associate Resume Example

• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
• Stayed up to date on store promotions, payment policies and security practices.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Prepared cash deposits up to $[Amount] with zero discrepancies.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Recommended merchandise to customers based on needs and preferences.
• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Educated customers on product and service offerings.
• Offered product and service consultations and employed upselling techniques.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Sold various products by explaining unique features and educating customers on proper application.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Observed customer behaviors to identify security threats and escalate concerns to supervisors.
• Coached team members on security risks and loss prevention to aid in mitigating store theft.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Recommended optimal merchandise based on customer needs and desires.
• Helped customers sign up for loyalty programs and submitted completed paperwork.

• Recommended optimal merchandise based on customer needs and desires.
• Negotiated and closed deals with minimal oversight.
• Kept apprised of emerging trends and provided informative customer service to assist in product selection.
• Sold various products by explaining unique features and educating customers on proper application.
• Educated customers on product and service offerings.
• Observed customer behaviors to identify security threats and escalate concerns to supervisors.
• Recommended merchandise to customers based on needs and preferences.
• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Demonstrated products to customers, discussed features and redirected objections to capture sales.
• Mentored team members in mastering sales techniques to consistently exceed objectives.
• Stayed up to date on store promotions, payment policies and security practices.
• Helped customers sign up for loyalty programs and submitted completed paperwork.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
• Offered product and service consultations and employed upselling techniques.
• Coached team members on security risks and loss prevention to aid in mitigating store theft.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

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