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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Summary

Dedicated store associate offering 9 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Cash handling accuracy
  • Inventory control procedures
  • Relationship selling
  • Merchandising knowledge
  • Retail loss prevention
  • Cash register operation
  • Documentation and recordkeeping
  • Reading comprehension skills
  • Outgoing personality
  • Product Sales
  • Money handling
  • Accurate money handling
  • Customer service
  • Retail merchandising expertise
  • Time management ability
  • Reliable and punctual
  • Team player mentality
  • Excellent communication skills
Experience
05/2011 to 11/2011
Sales AssociateCompany Name - City, State
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
09/2013 to 06/2019
Sales AssociateCompany Name - City, State
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Recommended merchandise to customers based on needs and preferences.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
  • Offered product and service consultations and employed upselling techniques.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended optimal merchandise based on customer needs and desires.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
06/2019 to Current
Cashier and Customer Experience AssociateCompany Name - City, State
  • Recommended optimal merchandise based on customer needs and desires.
  • Negotiated and closed deals with minimal oversight.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Educated customers on product and service offerings.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended merchandise to customers based on needs and preferences.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Offered product and service consultations and employed upselling techniques.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Planogramming

Education and Training
05/2016
Associate of Science: NursingBGSU Firelands - City
05/2013
High School DiplomaSandusky High School - City, State
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Resume Overview

School Attended

  • BGSU Firelands
  • Sandusky High School

Job Titles Held:

  • Sales Associate
  • Cashier and Customer Experience Associate

Degrees

  • Associate of Science : Nursing
    High School Diploma

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