Sales Associate Resume Example
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SALES ASSOCIATE
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Helpful Hospitality professional driven to cultivate exceptional service. Works effectively to address patron concerns and foster loyalty. Proven success in managing complex requests with grace and efficiency.
Skills
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Work History
Sales Associate08/2019
to Current
Troon Golf, L.L.C. – Buckeye , AZ
Troon Golf, L.L.C. – Buckeye , AZ
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Processed product returns and assisted customers with other selections.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Educated customers on promotions to enhance sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Guest Service Associate02/2019
to 08/2020
Busch's, Inc. – Plymouth , MI
Busch's, Inc. – Plymouth , MI
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Educated customers on promotions to enhance sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Verified proper portion sizes and consistently attained high food quality standards.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Part Time Assistant Manager09/2018
to 01/2019
Hot Topic, Inc. – Chesapeake , VA
Hot Topic, Inc. – Chesapeake , VA
- Trained team members in successful strategies to meet operational and sales targets.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Submitted reports to senior management to aid in business decision-making and planning.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Advanced to keyholder and assistant manager-in-charge in manager's absence.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reviewed and resolved differences between accounting information and cash drawer.
- Educated customers on promotions to enhance sales.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Server06/2016
to 02/2018
Golfsuites – Lubbock , TX
Golfsuites – Lubbock , TX
- Supervised restocking of buffet for lunch and dinner service.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Prepared beverages and filled food orders for customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Greeted and maintained relationships with regular customers.
- Checked identification to enforce age regulations for alcoholic beverages.
Education
High School Diploma06/2017Cambridge Isanti Highschool-
City
Hobbies
My hobbies include; video games, drawing, video production, animation, music.
Additional Information
- Quick learner
- Awarded most Artistic in high-school
- Volunteer background
- Eager to gain experience, and learn new things
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Resume Strength
- Measurable results
Resume Overview
School Attended
- Cambridge Isanti Highschool
Job Titles Held:
- Sales Associate
- Guest Service Associate
- Part Time Assistant Manager
- Server
Degrees
- High School Diploma 06/2017
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