Sales Associate resume example with 2+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience.
Highlights
Inventory control procedures
Cash handling accuracy
Excellent multi-tasker
Strong communication skills
Flexible schedule
Loss prevention
Store planning and design
Detail-oriented
Accomplishments
Contributed to a 5 % drop in shoplifting through increased awareness and intervention measures.
Consistently exceeded daily sales targets with an average of $150 in sales each day.
Routinely helped as many as 35 customers each day in a high-volume retail outlet.
Experience
Sales Associate , 11/2012 to 02/2013 Williams Bros. Health Care – Vincennes, IN,
Recommended and helped customers select children's sneakers based on their needs.
Served as liaison between customers and various store departments (Lady FootLocker, FootLocker, Champs).
Informed customers about sales and promotions in a friendly and engaging manner.
Executed daily sales goal and weekly sales projection
Sales Store Checker , 2005 to 05/2006 Department Of Defense – Bridgeport, CA,
Operated an Electronic Point of Sale (EPOS) cash register attached to a scanning system and scale stand-alone register system to record unit prices, proper accounts (subsistence, meat, produce and sensitive items), purchase totals, surcharge and change.
Scanned item and entered proper Look-Up Codes for random weight or scaled items (produce, nuts, etc.).
Received and verified change fund and personal checks. Responsible for answering questions and complaints of customers or referred to my supervisor.
Provided assistance in arriving at solutions according to established DECA policy.
Performed other related duties such as pricing, stocking merchandise, cleaning work area, and participated in inventory when store traffic was slow.
At the end of each shift, turned in cash and other media (coupons, WIC checks) and cleaned the check stand and surrounding area.
Sales Associate, 07/2004 to 01/2005 Williams Bros. Health Care – Columbus, IN,
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Trained new employees on company customer service policies and service level standards
.Exchanged returned merchandise for customers quickly and efficiently.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Education
: Law, Justice and Society, Expected in 2014 American University - Washington, DC GPA:
Minor in Business Administration
Bachelor of Science: Criminal Justice, Expected in 2011 University of Maryland Eastern Shore - Princess Anne, VA GPA:
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