Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience.
Inventory control procedures
Cash handling accuracy
Strong communication skills
Store planning and design
Contributed to a 5 % drop in shoplifting through increased awareness and intervention measures.
Consistently exceeded daily sales targets with an average of $150 in sales each day.
Routinely helped as many as 35 customers each day in a high-volume retail outlet.
12/2012 to 03/2013
Sales Associate Company Name － City, State
Recommended and helped customers select children's sneakers based on their needs.
Served as liaison between customers and various store departments (Lady FootLocker, FootLocker, Champs).
Informed customers about sales and promotions in a friendly and engaging manner.
Executed daily sales goal and weekly sales projection
01/2005 to 06/2006
Sales Store Checker Company Name － City, State
Operated an Electronic Point of Sale (EPOS) cash register attached to a scanning system and scale stand-alone register system to record unit prices, proper accounts (subsistence, meat, produce and sensitive items), purchase totals, surcharge and change.
Scanned item and entered proper Look-Up Codes for random weight or scaled items (produce, nuts, etc.).
Received and verified change fund and personal checks. Responsible for answering questions and complaints of customers or referred to my supervisor.
Provided assistance in arriving at solutions according to established DECA policy.
Performed other related duties such as pricing, stocking merchandise, cleaning work area, and participated in inventory when store traffic was slow.
At the end of each shift, turned in cash and other media (coupons, WIC checks) and cleaned the check stand and surrounding area.
08/2004 to 02/2005
Sales AssociateCompany Name － City, State
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Trained new employees on company customer service policies and service level standards
.Exchanged returned merchandise for customers quickly and efficiently.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Law, Justice and SocietyAmerican University － City, State, USA
Minor in Business Administration
Bachelor of Science: Criminal JusticeUniversity of Maryland Eastern Shore － City, State, USA
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University of Maryland Eastern Shore
Job Titles Held:
Sales Store Checker
Law, Justice and Society Bachelor of Science : Criminal Justice
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