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Sales Associate resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Overview

Highly enthusiastic customer service professional with 5 years client interface experience.Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail. Enthusiastic customer service representative with in-depth knowledge of sales, account management and training. I am energetic and a reliable Retail Sales Associate skilled in high-end merchandise.I am a dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Energetic work attitude
  • Markdown/promotional procedures
  • Store maintenance ability
  • Customer service expert
  • Opening/closing procedures
  • Courteous demeanor
Work Experience
03/2008 to 08/2012
Sales Associate Williams Bros. Health Care Terre Haute, IN,
  • Set up Showrooms and items on display.
  • Trained all new employees on merchandising, opening and closing procedures, etc.
  • Cross-trained in different departments and provided back-up for other customer service representatives when needed.
  • Assisted customers with all store products and general promotions in the store.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Stocked and inventoried products onto the store shelves.
  • Priced-Tagged furniture and products throughout the store.
  • Stocked and rotated inventory regularly.
  • Worked in the As-Is department: pricing, building furniture, and re-boxing items.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Prevented store losses using awareness, attention to detail and integrity.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Stocked and rotated inventory regularly.
08/2007 to 11/2007
Sales Associate Williams Bros. Health Care Washington, IN,
  • Expressed appreciation and invited customers to return to the store.
  • Assisted customers with store products, sizes, and stock.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Stocked and rotated inventory regularly.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Handled all transactions (cash, credit/debit, checks, etc.)
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Provided customer service to all guests and helped them with questions about sales, sizes, etc.
Educational Background
Expected in 6/07
Diploma: Liberal Arts
Pocono Mountain West High School - Mount Pocono, Pennsylvania
GPA:

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Resume Overview

School Attended

  • Pocono Mountain West High School

Job Titles Held:

  • Sales Associate
  • Sales Associate

Degrees

  • Diploma

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