I am very punctual & self-motivated person that is eager to learn new things. I am a multitasker and a team player. I have had experience in leadership but have no problem with being lead as well. I'm a fast learner and very enthusiastic.
Skills
Stocking and replenishing
Problem-solving skills
Product and service sales
Multi-tasking strength
Sales trends
Exceptional customer service
Excellent people skills
Client Service
Social perceptiveness
Cash register operation
Professional demeanor
Dining area maintenance
Cash Handling
Adapt to diverse groups
Relationship building
Work History
05/2021 to 10/2021
Sales AssociateNatural Pawz – Saint Paul, MN,
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Developed, marketed and sold full range of products and support services.
Maintained customer satisfaction with quick and professional handling of product returns.
Completed orders and organized product deliveries to meet customer timetables.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Provided positive first impressions to welcome existing, new and potential customers.
Tracked stock using company inventory management software.
Solved customer challenges by offering relevant products and services.
Loaded and unloaded merchandise using ladder and pallet jack.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Achieved perfect attendance and on-time record.
Processed product returns and assisted customers with other selections.
Maintained records related to sales, returns and inventory availability.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Increased sales by offering advice on purchases and promoting additional products.
Educated associates on market trends and stayed up-to-date on forecasts.
Prepared large cash deposits with zero discrepancies.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
02/2019 to 04/2021
House CleanerMarsden Holding Llc – Fort Thomas, KY,
Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Delivered quality customer service to address urgent needs and cleaning requests.
Emptied trashcans and transported waste to collection areas.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Worked on cleaning team to service hotels, offices and other commercial buildings.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
Restocked room supplies such as facial tissues for personal touch with every job.
Responded to requests from patrons for linens and toiletries.
Dusted picture frames and wall hangings with cloth.
Operated power equipment tools such as backpack vacuums and floor sweepers.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Adhered to professional house cleaning checklist.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Waxed and polished wood floors and other woodwork.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Verified cleanliness and organization of storage areas and carts.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Categorized laundry received by clients based on fabric type.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Disposed of trash and recyclables each day to avoid waste buildup.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
01/2013 to 02/2019
Head ServerOmni Hotels – Boston, MA,
Trained new staff on restaurant operations and policies to strengthen performance.
Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Held daily meetings with servers on each shift to discuss specials and driving sales of key items.
Stayed up-to-date on menu changes to help customers make food choices.
Trained staff members on use of POS system.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Supervised server staff and simultaneously served personal section of tables.
Increased sales per customer by listening actively and recommending relevant menu items.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
Coached employees on salesmanship and updated menus to increase sales.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
Managed food resources, memorized orders and coordinated customer service.
Collaborated with chefs on menu changes, staffing needs and ways to improve overall restaurant functionality.
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