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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Skills
  • Retail loss prevention
  • Product brand promotions
  • Cash handling accuracy
  • Dispute mediation
  • Merchandising knowledge
  • Inventory control procedures
  • Relationship selling
  • Energetic self-starter
  • Listening skills
  • Negotiations
  • Outgoing personality
  • Sales development
  • Team player mentality
  • Strategic planning
  • Written and oral communication skills
  • Customer- and service-oriented
  • Money handling
  • Product Sales
  • Retail merchandising expertise
  • Cash register operation
  • Reliable and punctual
  • Business development
  • Excellent communication skills
  • POS system operation
  • Financial records analysis
  • Sales expertise
  • Documentation and recordkeeping
Experience
02/2018 - 09/2018Sales Associate, Company Name, City, State
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted customers by finding needed hou#hold, decorative, and furniture items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Processed orders through POS system, and coordinated product deliveries.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Negotiated and closed deals with minimal oversight.
  • Offered product and service consultations and employed upselling techniques.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Reset store displays for special events and seasonal merchandise changes.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Listened to customer needs to identify and recommend optimal product selections.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Assisted customers by finding needed product items and checking inventory for items at other locations.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
01/2016 - 01/2017Cashier, Company Name, City, State
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Received payments for products and services issued receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed multiple transactions per day with exceptional accuracy.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new employees in cashiering procedures, offering assistance in resolving difficult issues.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
03/2014 - 03/2016Assistant Manager, Company Name, City, State
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Planned and prepared workflow schedules, delegating tasks for 4-member team.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Delegated daily tasks to team members to optimize group productivity.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Trained team of 4 to deliver outstanding customer service, boosting customer satisfaction ratings 50%.
  • Completed inventory audits to identify losses and project demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
Education and Training
06/2002High School DiplomaLangham Creek High School, City, State
University Of Southwest Texas
Bachelor of Science, Business MarketingTexas State University, City, State
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Resume Overview

School Attended

  • Langham Creek High School
  • University Of Southwest Texas
  • Texas State University

Job Titles Held:

  • Sales Associate
  • Cashier
  • Assistant Manager

Degrees

  • High School Diploma
    Bachelor of Science , Business Marketing

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