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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 4 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Dedicated Sales Associate offering 3 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Results-oriented individual with over 4 years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and capable of handling crowds of over [Number] during special sales events.

In college, and wants to pursue a medical background and would love the experience to work at any hospital

Skills
  • Inventory control procedures
  • Relationship selling
  • Dispute mediation
  • Merchandising knowledge
  • Cash handling accuracy
  • Retail loss prevention
  • Market research and analysis
  • Product Sales
  • POS system operation
  • Reading comprehension skills
  • Customer service
  • Results-oriented
  • Team player mentality
  • Reliable and punctual
  • Verbal/written communication
  • Documentation and recordkeeping
  • Inventory Management
  • Client account management
  • Active listening
  • Customer- and service-oriented
  • Cash register operation
  • Time management ability
  • Accurate money handling
  • Results oriented
  • Product line expansion
  • Sales expertise
  • Negotiations
  • Superb time management
  • Sales development
  • Written and oral communication skills
  • Strategic planning
  • Retail merchandising expertise
  • Money handling
  • Key account generation
  • Listening skills
  • Energetic self-starter
  • Outgoing personality
  • Excellent communication skills
  • Emt
  • Ems
  • Took a course as an X- Ray technician
Experience
Sales Associate | 04/2018 to Current
Pet Club Food And Supplies - Astoria, NY
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted customers by finding needed foof items and checking inventory for items at other locations.
  • Processed orders through system and coordinated product deliveries.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Communicated with customers about pet food and supplies offerings, including policies, restrictions and refund policies.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Used clover register system to ring up customer purchases, process payments and issue receipts.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Tutor | 01/2012 to 12/2018
Islamic Circle North America - Jamaica, NY
  • Communicated with teachers to provide students with comprehensive support.
  • Instructed small groups of students in key subject concepts.
  • Built student self-confidence by working through stages of [Area of study] concepts and using positive reinforcement techniques.
  • Assisted students of all skill levels with understanding and excelling in [Type] studies.
  • Established reading goals and mapped out educational journeys for students showing literacy progress.
  • Analyzed effectiveness of tutoring program and implemented appropriate teaching methods to help students succeed.
  • Attended training and development courses to improve service offerings.
  • Instructed students and supported understanding of math concepts.
  • Stayed informed about new resources and learning strategies as well as detailed information about tutoring subjects.
  • Kept accurate records and provided progress reports to highlight reading achievements.
  • Attended all scheduled sessions and maintained open hours for general availability.
  • Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
  • Completed logs and updated student documents for institutional and personal recordkeeping.
  • Taught students how to study, take notes and complete test questions.
  • Attended to students in classroom, study area and home environments to maximize support.
  • Provided test preparation support for routine, standardized and college entrance examinations.
  • Gave early intervention support to students just beginning to struggle with materials.
  • Organized fun, educational activities which allowed students to boost literacy and fluency skills through interactive learning.
  • Reinforced classroom learning with additional discussion and specially prepared problems.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Assessed educational needs and incorporated fun and exciting activities to improve students' reading skills.
  • Supported students by identifying and addressing specific concerns.
  • Liaised with other education professionals to tailor tutoring sessions around exam preparation and strategies.
  • Outlined unique lessons to fit individual needs in skill building and instruction on each subject.
  • Recorded student progress and tutoring session details.
  • Obtained feedback from parents to develop tutoring sessions focused on enhancing student learning.
  • Developed handouts, study materials and quizzes.
  • Identified and removed obstacles keeping students from learning, helping to effectively complete homework tasks on time.
  • Determined student's unique needs and identified best methods to address each.
  • Obtained feedback from students and parents to use in development of lesson plans.
  • Provided handouts and other educational materials to help students understand French culture and grammar.
  • Offered insightful feedback and motivation to inspire students to work towards reading goals.
  • Tailored courses to meet goals and objectives of each student.
  • Organized tutoring environment to promote productivity and learning.
  • Answered email message and telephone calls to provide quick assistance.
  • Provided engaging teaching methods to help students achieve success in computer science.
  • Collaborated with students, parents, teachers and school administrators to determine students' needs and develop effective tutoring strategies.
  • Communicated with parents and students in courteous and respectful manner to facilitate confidence and trust in tutoring program.
Pharmacy Assistant | 08/2017 to 01/2018
New Lots Pharmacy - East New York, NY
  • Updated and submitted documentation for insurance, store and liability purposes.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Arranged retail products in pharmacy area according to merchandising planograms and end cap placement needs.
  • Helped pharmacy staff prepare medications and fill orders.
  • Prepared medication labels with item name and quantity.
  • Answered patient questions regarding medication.
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Restocked shelves and prepared expired drugs for return.
  • Reviewed order information against computer database.
  • Met with customers and answered questions in friendly and knowledgeable way.
  • Opened incoming supplies and stocked in correct locations.
  • Performed clerical functions, including filing, copying and faxing.
  • Entered current customer, payment and inventory information into the system.
  • Communicated with insurance companies for billing purposes.
  • Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
  • Assisted pharmacist in daily operations tasks and administrative tasks.
Restaurant Worker | 06/2017 to 12/2017
Zahras Halal Chinese Kitchen - Wyandanch, NY
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Collaborated with team to deliver timely service of items.
  • Followed recipes to maintain restaurant standards and satisfy customers.
  • Set up work stations prior to opening to minimize prep time.
  • Worked closely with Cashiers to obtain order information and accurately complete customers' orders.
  • Safely operated ovens, fryers and grills to prevent injuries and accidents.
  • Prepared fast food items quickly to serve customers per every 5 minutes for speedy service.
  • Prepared up to 25 orders per shift in busy days
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Executed proper techniques when preparing menu item ingredients.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Operated all kitchen equipment safely to avoid injuries.
  • Properly utilized various cooking utensils to prepare range of food items.
  • Monitored food product stock and alerted supervisor when items ran low in time to reorder.
  • Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
  • Cleaned grill each hour and when requested by customers with food allergies to remove food residue and prevent cross-contamination issues.
  • Kept stations stocked and ready for use to maximize productivity.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
  • Operated fryers carefully to avoid burns when preparing fries, spring rolls and dumplings.
  • Grilled and deep fried various foods, including shrimp, spring rolls
Education and Training
Hillcrest High School - Jamaica, NY
High School Diploma
06/2015
Hunter College of The City University of New York - New York, NY
Some College (No Degree)
York College of The City University of New York - Jamaica, NY
Some College (No Degree)
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Resume Overview

Companies Worked For:

  • Pet Club Food And Supplies
  • Islamic Circle North America
  • New Lots Pharmacy
  • Zahras Halal Chinese Kitchen

School Attended

  • Hillcrest High School
  • Hunter College of The City University of New York
  • York College of The City University of New York

Job Titles Held:

  • Sales Associate
  • Tutor
  • Pharmacy Assistant
  • Restaurant Worker

Degrees

  • High School Diploma
    Some College (No Degree)
    Some College (No Degree)

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