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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 3 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Academic
  • Customer service
  • Inventory management
  • Policies
  • POS
  • Programming
  • Public Relations
  • Sales
  • Selling
Experience
Sales Associate|Five Below - Tallahassee, FL|06/2019 - Current
  • Tracked stock using company inventory management software.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits. This was done through the Five and Below customer service survey.
  • Reset 28 store displays for special events and seasonal merchandise changes.
  • Listened to 17 customers to identify and recommend optimal toy selections.
  • Helped 23 customers per day by responding to inquiries and locating products.
  • Prepared cash deposits up to $225 with zero discrepancies.
  • Trained 7 new sales employees on effective sales, service and operational strategies to maximize team performance.
Sales Associate|Target - Trinity, FL|03/2020 - 06/2020
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Counted 624 dollars worth of cash in register drawer at and end of shift.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 96% or more.
  • Surpassed daily sales goals [96]% by cross-selling furniture with appliances and promoting additional products.
  • Processed orders through SHIPT and coordinated product deliveries.
  • Helped average of 224 customers per day by responding to inquiries and locating products.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Cashier|Culvers - New Port Richey, FL|03/2017 - 05/2018
  • Mentored 21 new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Counted $565 worth of cash in register drawer at end of shift.
  • Processed 27 transactions per day with exceptional accuracy.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted 2 managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained 13 new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted customers with account updates, new service additions and promotional offers.
Intern|Latour Associates - Tarpon Springs, FL|05/2016 - 08/2016
  • Organized company files and created support system to decrease workload and increase productivity of account managers.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team member.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Assisted with end-of-year accounting and internal audit processing.
  • Greeted 5 office visitors a day, provided information and directed to appropriate personnel for maximum team efficiency.
  • Maintained vendor files and entered invoices into Microsoft.
  • Supported department by compiling paperwork and taking detailed meeting minutes.
  • Analyzed protocols and offered recommendations to improve processes and maximize productivity.
Education and Training
Florida State University|Tallahassee, FL|Expected in 05/2022Bachelor of Science: Marketing

GPA: 3.3, Women in Business, Center for Academic Retention and Enhancement (CARE), Scholarship Community Opportunity Programming and Engagement (SCOPE), On the Ladies E-board as the Public Relations E-board member.

  • Dean's List Honoree Fall of 2020
J.W. Mitchell High School|New Port Richey, FL|05/2018High School Diploma

GPA: 4.24, Top 10% of class

Activities and Honors

Public Relations Coordinator

Ladies Public Relations Officer
  • Showcase specific dedications to marketing the organization.
  • Experience in increasing 323 followers on Instagram and through other social media outlooks.
  • Created 44 flyers for focused marketing and enhanced outlook into the organization.
  • Worked close with other members to coordinate events and opportunities for our organization.
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Resume Overview

Companies Worked For:

  • Five Below
  • Target
  • Culvers
  • Latour Associates

School Attended

  • Florida State University
  • J.W. Mitchell High School

Job Titles Held:

  • Sales Associate
  • Cashier
  • Intern

Degrees

  • Bachelor of Science : Marketing
    High School Diploma

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