Sales Associate Resume Example
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SALES ASSOCIATE
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 3 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
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Experience
Sales Associate|Autonation, Inc - Autonation - Corpus Christi , TX|06/2019 - Current
- Tracked stock using company inventory management software.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits. This was done through the Five and Below customer service survey.
- Reset 28 store displays for special events and seasonal merchandise changes.
- Listened to 17 customers to identify and recommend optimal toy selections.
- Helped 23 customers per day by responding to inquiries and locating products.
- Prepared cash deposits up to $225 with zero discrepancies.
- Trained 7 new sales employees on effective sales, service and operational strategies to maximize team performance.
- Tracked data on company image and adjusted strategies to improve results.
- Devised creative strategies for improving customer awareness of company and offerings.
- Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
- Worked effectively in cross-functional, fast-paced environment to complete [Type] tasks.
- Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.
- Created original content for blog posts and website articles.
Sales Associate|Autonation, Inc - Autonation - Costa Mesa , CA|03/2020 - 06/2020
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Counted 624 dollars worth of cash in register drawer at and end of shift.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 96% or more.
- Surpassed daily sales goals [96]% by cross-selling furniture with appliances and promoting additional products.
- Processed orders through SHIPT and coordinated product deliveries.
- Helped average of 224 customers per day by responding to inquiries and locating products.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Cashier|Joe's Auto Parks - Van Nuys , CA|03/2017 - 05/2018
- Mentored 21 new team members on POS system operation, customer service strategies and sales goals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Counted $565 worth of cash in register drawer at end of shift.
- Processed 27 transactions per day with exceptional accuracy.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Assisted 2 managers with completing end-of-day counts and securing funds to prevent loss or theft.
- Welcomed customers, offering assistance to help find necessary store items.
- Trained 13 new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Assisted customers with account updates, new service additions and promotional offers.
Intern|Systemax Inc. - North Las Vegas , NV|05/2016 - 08/2016
- Organized company files and created support system to decrease workload and increase productivity of account managers.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team member.
- Completed assigned duties and consistently produced high volume of work to support daily business needs.
- Assisted with end-of-year accounting and internal audit processing.
- Greeted 5 office visitors a day, provided information and directed to appropriate personnel for maximum team efficiency.
- Maintained vendor files and entered invoices into Microsoft.
- Supported department by compiling paperwork and taking detailed meeting minutes.
- Analyzed protocols and offered recommendations to improve processes and maximize productivity.
Education and Training
Florida State University|City|Expected in 05/2022Bachelor of Science: Marketing
GPA: 3.3, Women in Business, Center for Academic Retention and Enhancement (CARE), Scholarship Community Opportunity Programming and Engagement (SCOPE), On the Ladies E-board as the Public Relations E-board member.
- Dean's List Honoree Fall of 2020
J.W. Mitchell High School|City|05/2018High School Diploma
GPA: 4.24, Top 10% of class
Activities and Honors
Public Relations Coordinator
Ladies Public Relations Officer
- Showcase specific dedications to marketing the organization.
- Experience in increasing 323 followers on Instagram and through other social media outlooks.
- Created 44 flyers for focused marketing and enhanced outlook into the organization.
- Worked close with other members to coordinate events and opportunities for our organization.
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Resume Overview
School Attended
- Florida State University
- J.W. Mitchell High School
Job Titles Held:
- Sales Associate
- Cashier
- Intern
Degrees
- Bachelor of Science : Marketing
High School Diploma
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