Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

I'm an asset to any team self driven and motivated to do better. I'm a go getter and will succeed for the success and future of my children. I'm always early to the job and ready to knock the days work out. Everything I've done in life I've done to the best of my ability and will continue doing so. Thank you.

  • [Type] brand promotions
  • Merchandising knowledge
  • Retail loss prevention
  • Cash handling accuracy
  • Dispute mediation
  • Outgoing personality
  • Negotiations
  • Money handling
  • Product Sales
  • B2B sales and customer service
  • Customer- and service-oriented
  • Listening skills
  • Reading comprehension skills
  • Energetic self-starter
  • Cash register operation
  • Excellent communication skills
  • Verbal/written communication
  • Strategic planning
  • Superb time management
  • Sales development
  • Team player mentality
  • Reliable and punctual
  • Retail merchandising expertise
  • POS system operation
  • Money Transfer Systems
  • Written and oral communication skills
09/2018 to 01/2019 Sales Associate Bluegreen Resorts | Garner, NC,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Reset store displays for special events and seasonal merchandise changes.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
03/2016 to 01/2018 Crew Member Firehouse Subs | Weatherford, TX,
  • Drove team success by completing assigned task quickly and accurately.
  • Removed [Type] fish from traps and catches, checked them for quality and stored them with salt and ice.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Organized food items on serving trays and in carry-out packages.
  • Washed, peeled, cut and measured recipe ingredients.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Received food orders from individuals and explained offerings.
  • Monitored and counted food stock and supplies to reorder on time.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Served drinks and prepared specialty beverages.
  • Verified orders and bagged items for easy transport.
  • Reviewed contents on food trays to check receiving complete order.
  • Complied with company service standards, including inventory and cash control procedures.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
06/2012 to 11/2016 Assistant Manager Lampert Lumber | Sioux Falls, SD,
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Completed inventory audits to identify losses and project demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Supported sales management initiatives to optimize business development.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Education and Training
Expected in 05/2013 High School Diploma | Clinton High School, Clinton, IA GPA:

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School Attended

  • Clinton High School

Job Titles Held:

  • Sales Associate
  • Crew Member
  • Assistant Manager


  • High School Diploma

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