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Sales Associate Resume Example

Resume Score: 90%

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SALES ASSOCIATE
Professional Summary
Looking for a full-time or part-time job to become more financially stable and fund schooling to further my education.
Core Qualifications
  • Analytical Thinking
  • Client Service
  • Computer Competency
  • Conflict Resolution
  • Continuous Education
  • Creative Thinking
  • Decision Making
  • Empowers Others
  • Ethics
  • Excellent communication
  • Flexibility
  • Influence
  • Initiative
  • Interpersonal Relations
  • Interpersonal Awareness
  • Strong organizational skills
  • Active listening skills
  • Leadership
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Adaptive team player
  • Opening/closing procedures
  • Management Skills
  • Manages Change
  • Oral Communication
  • Personal Credibility
  • Problem Solving
  • Results Oriented
  • Thoroughness
  • Writing Skills
Experience
02/2014 - Current
Home Depot - Simi Valley, CASales Associate
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Trained new employees
  • Created new processes and systems for increasing customer service satisfaction.
  • Developed highly empathetic client relationships
  • Computer Programs
  • Worked as a team member performing product assistance and cleaning.
  • Prepared and sold broad range of customized merchandise to individuals
  • Designed and suggested new display ideas to improve accessibility to merchandise
  • Successfully interacted with customers and retail buyers to expedite orders.
  • Assisted customers with store and product complaints.
  • Guaranteed positive customer experiences
  • Assisted customers in finding out-of-stock items
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Stocked and rotated inventory regularly.
  • Performed store opening duties, including checking all equipment for proper functioning.
  • Performed store closing duties
  • Organized the store by returning all merchandise to its proper place.
07/2013 - 09/2013
iQor - Simi Valley, CACustomer Service Representative
  • Provided friendly customer service in a call center for Direct TV.
  • Communicated with customers over the phone
  • Used multiple programs at one time on the computer and documented notes into two programs (per call).
01/2013 - 07/2013
ROSS Dress for Less - Simi Valley, CALoss Prevention
  • Worked with management and the Store Protection Specialist(SPS) team to lower loss percentages
  • Provided customer service with a smile
  • Documented and noted findings throughout shift
  • Trained new hires
  • Communicated information to management, retail associates, and SPS.
Education
2012
Simi Valley High SchoolSimi Valley, CAHigh School Diploma
  • Full time student
  • Volunteered at the student store as a cashier
  • Relevant classes: Library practice - worked in the school library (used computer program, handled money and fees, provided help to students and teachers, provided maintenance and loaded and unloaded pallets)
Moorpark CollegeMoorpark, CASelect One
Skills
  • Excellent communication skills
  • Analyze: Break a problem down to see what is really going on.
  • Decision Making: Make good judgments about what to do in a difficult situation
  • Think Ahead: Plan your day and keep problems/accidents from happening.
  • Calculate Numbers
  • Set Goals: Set goals for yourself to achieve and plan ways to achieve them.
  • Learn Quickly: Do new things and carry out new responsibilities easily by watching other or by following instructions.
  • Confident: Believe in and feel good about yourself.
  • Pleasant: Nice person for others to talk to and be with.
  • Energetic: Lots of energy to use at work
  • Trustworthy: Can be trusted to get the job done, to look after things or keep secrets that are very important to other people.
  • Efficient: Perform tasks in the fastest and simplest ways that they can be done.
  • Organize: Arrange people/plan events/put things in order so that they run smoothly.Take Instructions: Follow instructions well, ask questions when you do not fully understand instructions.
  • Motivate Others: Help keep others' spirits up and encourage them to do their best.
  • Service Customers: Be friendly, patient and polite with customers and try your best to service their needs/wants.
  • Dependable: Can be counted on to do what you said you would do (i.e. show up for work on time, do your job duties well, etc).
  • Flexible: Can carry out many different responsibilities, sometimes with very little advanced notice.
  • Self-assured: Feel very confident and positive about yourself and your abilities.
  • Supervise: Watch others to make sure that everything is ok and/or that they are doing their jobs well.
  • Time Management: Plan your time so that you don't forget to do things, you're almost always/always on time, and you know how to prioritize and give yourself enough time to do the things that you need to do.
  • Trouble-shoot: Figure out what the problem is, why there is a problem, or prevent a problem before it happens.
  • Handle Complaints: Deal effectively with complaints made by customers or constructive criticism from your employer.
  • Listen: Listen/pay attention to what others are saying, without daydreaming or forming judgement about them.
  • Considerate: Always think about how others may feel about things, especially before you say or do things that my affect them.
  • Punctual: Always on time for things.
  • Loyal: Committed and devoted to things/people that mean a lot to you (i.e. your best friend, your job/supervisor).
  • Precise: Make sure that things are done accurately, correctly and exactly.
  • Resourceful: Thing of new, creative and different ways to do things when there are no obvious solutions available.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Home Depot
  • iQor
  • ROSS Dress for Less

School Attended

  • Simi Valley High School
  • Moorpark College

Job Titles Held:

  • Sales Associate
  • Customer Service Representative
  • Loss Prevention

Degrees

  • High School Diploma
    Select One

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