Sales Associate Resume Example
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SALES ASSOCIATE
Professional Summary
Looking for a full-time or part-time job to become more financially stable and fund schooling to further my education.
Core Qualifications
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Experience
02/2014 - Current
Breakthru Beverage Group - Winter Park , COSales Associate
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
- Trained new employees
- Created new processes and systems for increasing customer service satisfaction.
- Developed highly empathetic client relationships
- Computer Programs
- Worked as a team member performing product assistance and cleaning.
- Prepared and sold broad range of customized merchandise to individuals
- Designed and suggested new display ideas to improve accessibility to merchandise
- Successfully interacted with customers and retail buyers to expedite orders.
- Assisted customers with store and product complaints.
- Guaranteed positive customer experiences
- Assisted customers in finding out-of-stock items
- Recommended, selected and helped locate merchandise based on customer needs and desires.
- Stocked and rotated inventory regularly.
- Performed store opening duties, including checking all equipment for proper functioning.
- Performed store closing duties
- Organized the store by returning all merchandise to its proper place.
07/2013 - 09/2013
Select Express & Logistics - Chattanooga , TNCustomer Service Representative
- Provided friendly customer service in a call center for Direct TV.
- Communicated with customers over the phone
- Used multiple programs at one time on the computer and documented notes into two programs (per call).
01/2013 - 07/2013
Meijer, Inc. - Richmond , INLoss Prevention
- Worked with management and the Store Protection Specialist(SPS) team to lower loss percentages
- Provided customer service with a smile
- Documented and noted findings throughout shift
- Trained new hires
- Communicated information to management, retail associates, and SPS.
Education
2012
Simi Valley High SchoolCity, StateHigh School Diploma
- Full time student
- Volunteered at the student store as a cashier
- Relevant classes: Library practice - worked in the school library (used computer program, handled money and fees, provided help to students and teachers, provided maintenance and loaded and unloaded pallets)
Moorpark CollegeCity, StateSelect One
Skills
- Excellent communication skills
- Analyze: Break a problem down to see what is really going on.
- Decision Making: Make good judgments about what to do in a difficult situation
- Think Ahead: Plan your day and keep problems/accidents from happening.
- Calculate Numbers
- Set Goals: Set goals for yourself to achieve and plan ways to achieve them.
- Learn Quickly: Do new things and carry out new responsibilities easily by watching other or by following instructions.
- Confident: Believe in and feel good about yourself.
- Pleasant: Nice person for others to talk to and be with.
- Energetic: Lots of energy to use at work
- Trustworthy: Can be trusted to get the job done, to look after things or keep secrets that are very important to other people.
- Efficient: Perform tasks in the fastest and simplest ways that they can be done.
- Organize: Arrange people/plan events/put things in order so that they run smoothly.Take Instructions: Follow instructions well, ask questions when you do not fully understand instructions.
- Motivate Others: Help keep others' spirits up and encourage them to do their best.
- Service Customers: Be friendly, patient and polite with customers and try your best to service their needs/wants.
- Dependable: Can be counted on to do what you said you would do (i.e. show up for work on time, do your job duties well, etc).
- Flexible: Can carry out many different responsibilities, sometimes with very little advanced notice.
- Self-assured: Feel very confident and positive about yourself and your abilities.
- Supervise: Watch others to make sure that everything is ok and/or that they are doing their jobs well.
- Time Management: Plan your time so that you don't forget to do things, you're almost always/always on time, and you know how to prioritize and give yourself enough time to do the things that you need to do.
- Trouble-shoot: Figure out what the problem is, why there is a problem, or prevent a problem before it happens.
- Handle Complaints: Deal effectively with complaints made by customers or constructive criticism from your employer.
- Listen: Listen/pay attention to what others are saying, without daydreaming or forming judgement about them.
- Considerate: Always think about how others may feel about things, especially before you say or do things that my affect them.
- Punctual: Always on time for things.
- Loyal: Committed and devoted to things/people that mean a lot to you (i.e. your best friend, your job/supervisor).
- Precise: Make sure that things are done accurately, correctly and exactly.
- Resourceful: Thing of new, creative and different ways to do things when there are no obvious solutions available.
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Resume Strength
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- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
Resume Overview
School Attended
- Simi Valley High School
- Moorpark College
Job Titles Held:
- Sales Associate
- Customer Service Representative
- Loss Prevention
Degrees
- High School Diploma
Select One
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