Sales associate excelling at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments. Delivers positive experiences through high-quality customer care. Knowledgeable in communicating with different types of people and personalities, in addition to working as a team to create a pleasant environment
pays extreme attention to detail
excellent communication skills
highly dependable and reliable
MS Windows proficient
Proficient in cash management
Strong client relations
Training development aptitude
Credit card processing
keen computer skills
Sales Associate, 05/2016 to Current Athleta – Promenade Shoppes, Saucon Valley Pennsylvania
Earned management trust by serving as key holder, responsibly opening and closing store.
Described product to customers and accurately explained details and care of merchandise.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Communicated with vendors regarding back order availability, future inventory and special orders.
Answered product questions with up-to-date knowledge of sales and store promotions.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Volleyball Coach, 08/2014 to Current Freedom High School – Bethlehem, Pennsylvania
Maintained thorough knowledge of all rules, game procedures, coaching techniques and current trends in volleyball.
Exhibited sound judgment while executing coaching responsibilities and functions.
Ran drills to execute how to properly perform in games/game-like situations.
Kept statistics of each athlete on the team's performance to submit at the end of each game.
Taught the athletes everything I know to the best of my abilities.
High School Diploma: 2013 Bethlehem Catholic High School - Bethlehem, PA