Sales Associate Resume Example Walmart

SALES ASSOCIATE

Summary

Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.

Highlights

Cash handling
Detail-oriented
Analytical
Cash flow analysis
Mathematical aptitude
Organized
Time management
Excellent multi-tasker
Strong communication skills
Flexible schedule
Superb sales professional
Excellent communication skills
Supporting international sales team

Excellent negotiating tactics
Business negotiation
Internet savvy
Relationship selling
Reliable and dependable
Cheerful and energetic
Resolution-oriented

Experience

September 2013

November 2015

WalmartEast Windsor, CTSales Associate

l Stocked and replenished merchandise according to store merchandising layouts.
l Priced merchandise, stocked shelves and took inventory of supplies.
l Cleaned and organized the store, including the checkout desk and displays.
l Alerted customers to upcoming sales events and promotions.
l Identified potential shoplifters and alerted management.
l Trained 7 new sales associates each quarter.
l Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
l Welcomed customers into the store and helped them locate items.
l Handled all customer relations issues in a gracious manner and in accordance with company policies.
l Educated customers about the brand to incite excitement about the company's mission and values.
l Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
l Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
l Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
l Followed merchandising guidelines to present visually appealing displays.
l Mentored new sales associates to contribute to the store's positive culture.
l Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
l Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
l Communicated clear expectations and goals to each team member.
l Worked with the management team to implement the proper division of responsibilities.
l Actively pursued personal learning and development opportunities.
l Strategically scheduled team members to maintain optimal staffing levels at all times.
l Answered customer telephone calls promptly and in an appropriate manner.

March 2013

September 2013

Home DepotManchester, CTLot Associate

l Operated a cash register for cash, check and credit card transactions with 100% accuracy.
l Stocked and replenished merchandise according to store merchandising layouts.
l Cleaned and organized the store, including the checkout desk and displays.
l Alerted customers to upcoming sales events and promotions.
l Identified potential shoplifters and alerted management.
l Trained 3 new sales associates each quarter.
l Handled all customer relations issues in a gracious manner and in accordance with company policies.
l Welcomed customers into the store and helped them locate items.
l Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
l Mentored new sales associates to contribute to the store's positive culture.
l Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

June 2013

July 2013

FedEx GroundWillington, CTPackage Handler

l Loaded and Scanned 400 packages an hour.
l Unloaded 1000 packages an hour.

November 2015

January 2016

Amazon WarehouseWindsor, CTPick Pack

Supervised material flow, storage and global order fulfillment.
Unloaded, picked, staged and loaded products for shipping.
Reported inventory balances and cycle counts in both the ERP and WMS systems.
Oversaw warehousing and storage practices and housekeeping.

Education

Manchester Community CollegeManchester, CTAssociate of Science: General StudiesGeneral Studies

2012

Windsor High SchoolWindsor, CTHigh School Diploma: General StudiesGeneral Studies

Skills

cash register, closing, Computer literate, Credit, customer relations, customer satisfaction, customer service, Employee relations, Fluent in English, inventory, listening, Merchandising, Natural, policies, POS, problem solver, Retail sales, sales, staffing, store merchandising, team player, telephone

Resume Overview

Companies Worked For:

Walmart
Home Depot
FedEx Ground
Amazon Warehouse

School Attended

Manchester Community College
Windsor High School

Job Titles Held:

Sales Associate
Lot Associate
Package Handler
Pick Pack

Degrees

Associate of Science : General Studies
High School Diploma : General Studies

Sales Associate Resume Example

Resume Score: 100%

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