- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Focused [Job Title] with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Creative [Job Title] well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions. Offering progressively responsible sales experience with industry companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction.
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Ceva Logistics U.S., Inc. – San Diego, CA,
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Developed, marketed and sold full range of products and support services.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Solved customer challenges by offering relevant products and services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Prepared large cash deposits with zero discrepancies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Processed product returns and assisted customers with other selections.
Ceva Logistics U.S., Inc. – South Bend, IN,
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Developed, marketed and sold full range of products and support services.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Solved customer challenges by offering relevant products and services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Prepared large cash deposits with zero discrepancies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Processed product returns and assisted customers with other selections.
- Completed orders and organized product deliveries to meet customer timetables.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Provided positive first impressions to welcome existing, new and potential customers.
- Educated associates on market trends and stayed up-to-date on forecasts.
Nothing Bundt Cakes – Coralville, IA,
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reviewed weekly sales ads and monitored price changes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted over [Number] patients per day.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Completed inventory counts and ordered merchandise.
- Collected and authorized payments of guests.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained cash drawer of $[Amount] or more per shift.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Solicited customers to purchase loyalty and item protection plans, successfully bringing in $[Amount] per month in new revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Set up new sales displays each [Timeframe].
- Conducted inventory counts by adding each item in stock and documenting in [System].
Lauren B Hairstylist – City, STATE,
- Provided special treatments involving shampooing, rinsing, and conditioning hair.
- Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment, and sweeping floors.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Stocked shelves and merchandise and kept tidy appearance of salon.
- Performed shampoo and conditioning treatments on [Number] clients daily.
- Kept utensils properly washed and disinfected to meet hygienic standards.
- Communicated with hairdressers to address customer issues and appointment conflicts.
- Assisted in general salon tasks such as [Task] and [Task].
- Contributed to health and safety of customers and staff by closely following health department regulations for sanitation and disinfection.
- Resolved guest complaints about service or style.
- Organized sales area and work station to showcase products and boost sales.
- Distributed business cards outside of salon to generate new business.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Determined appropriate hair treatments based on conditions and textures.
- Permed, relaxed and bleached hair for customers daily.
Philadelphia Virtual Academy - Philadelphia, PA,
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School Attended
- Philadelphia Virtual Academy
Job Titles Held:
- Sales Associate
- Sales Associate
- Cashier
- Shampoo Assistant
Degrees
- High School Diploma
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