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Sales Associate Resume Example

Resume Score: 80%

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SALES ASSOCIATE
Summary

Driven focus with an exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of food/and other products, services and market conditions.

Also, a high-energy team player ready to leverage abilities to positively impact sales numbers and promote company success.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Customer-oriented, strategic-thinking sales professional with over 3 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Skills
  • Relationship selling
  • Dispute mediation
  • Cash handling accuracy
  • Merchandising knowledge
  • Listening skills
  • Energetic self-starter
  • Negotiations
  • Customer- and service-oriented
  • Outgoing personality
  • Active listening
  • Strategic planning
  • Sales development
  • Reliable and punctual
  • Customer service
  • Team player mentality
  • Money handling
  • B2B sales and customer service
  • Excellent communication skills
  • Accurate money handling
  • Sales expertise
  • Results oriented
  • Reading comprehension skills
  • POS system operation
  • Documentation and recordkeeping
  • Written and oral communication skills
Experience
Sales Associate|Vaporkrew - Orlando, FL|04/2020 - Current
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
Server|Outback Steakhouse - Winter Springs, FL|12/2018 - 03/2020
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Partnered with team members to efficiently serve food and beverages.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Promoted desserts, appetizers and specialty drinks.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Processed customers' payments and provided receipts.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Reviewed identification for patrons before serving alcoholic drinks.
Cashier|Panera Bread - Altamonte Springs, FL|10/2016 - 08/2018
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Trained new employees in cashiering procedures, offering assistance in resolving technical issues.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Inspected items for damage and obtained replacements for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
Winter Springs Highschool||Winter Springs, FL|08/2018High School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Vaporkrew
  • Outback Steakhouse
  • Panera Bread

School Attended

  • Winter Springs Highschool

Job Titles Held:

  • Sales Associate
  • Server
  • Cashier

Degrees

  • High School Diploma

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