Sales Associate resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
I am currently looking for a permanent position with a proficient organization to utilize my talents
with and show growth with the company to achieve sales goals. Making sure that each
customer is honored as a valued customer to ensure the best customer service skills and inform
customers about the products to help them with future business enterprises with the company.Detail-oriented and organized extensively trained in spreadsheets, transcription, and word processing.
Core Qualifications
Microsoft Word, Microsoft Excel, Windows, Mac software, Access, Publisher, Adobe Illustrator, Photoshop, Outlook Express, Scanning Technology, HTML, Internet Proficiency etc.
· Experience with telephone reception, customer service skills, multitasks with various jobs,.
Experience
Sales Associate, 07/2015 - 04/2016 Concentrix – York, PA,
Greet customers and determine their wants cum needs
Discuss quality, type and number of merchandise required for a particular purchase
Recommend merchandise based on the individual requirements
Advise customers on care and utilization of merchandise
Advise clients on any service or product they need information and help on
Explain the advantage and use of merchandise to customers
Answer customers’ questions satisfactorily
Demonstrate live how merchandise works
Quote discounts, prices, as well as trade-in allowances, credit terms, delivery dates and warranties
Assist in displaying merchandise
Welcome customers by greeting; and offer them assistance
Direct customers by escorting them to counters and racks, as well as suggesting items they could buy
Advice customers on suitable goods to purchase
Assist customers in making selection from the diverse range of products available
Build customer confidence by offering them suggestions and opinions
Document sales by creating and updating customer profile recordsProcess card payments and cash
Stock shelves with merchandise
Answer queries from customers
Report problems and discrepancies to the supervisor
Give guidance and advice to customers on product selection.
Balance cash registers with receipts
Attend to customer refunds
Keep the store tidy and clean by hovering and mopping it daily
Deal with customer complaints
Work with established rules, mostly with brands
Attach price tags to items on the shop floor
Be on the lookout for fraudulent credit cards, shoplifters, etc.
Math Tutor, 09/2009 - 04/2011 University Of Minnesota – Minneapolis, MN,
Handle skill based tutoring in Algebra I and II, Geometry and Trigonometry.
Develop resources to tutor students to build Math Skills.
Evaluate students to measure skill progression and determine improvement areas.
Coordinate with tutors and library staff to offer engaging activities after school.
Ensure high attendance through announcements, flyers, article submission and presentations.
Support students to develop and meet academic goals.
Help students to prepare for tests.
Record and report student progress.
Attend scheduled staff meetings.
Finish and submit necessary documents.
Escort students during field trips.
Ensure cleanliness of library and computers are shut down after completion of activities.
Formulate and execute school and student plan with School Principal.
Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Answer alarms and investigate disturbances.
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
Circulate among visitors, patrons, and employees to preserve order and protect property.
Supervised the premises when instructed to.
Crew Member, 08/2008 - 04/2009 Taco Bell – City, STATE,
•Greet customers as they enter in a restaurant / arrive at a drive through window
• Assist patrons and guests in locating appropriate seating arrangements
• Provide customers with the menu and inform them of daily specials
• Assist customers in making ordering decisions
• Take food orders and provide customers with information on ingredients when inquired
• Offer welcome drinks and take orders for drinks or coffee
• Provide order information to the kitchen staff ensuring that any special requests by the customers are met
• Make sure that orders are prepared in a timely manner
• Ensure accuracy of order before serving it to customer
• Serve orders to customers and ask them if they would like anything else to complement their orders
• Assist with preparing and packing food items
• Ensure that water is refilled periodically
• Provide customers with checks at the end of the meal and take cash
• Process cash, credit cards or checks at the cash register and return change
• Collect dirty dishes and return to the kitchen
• Make sure that tables are cleaned and set with dishware, glasses and flatware
• Ensure that tablecloths are changed for each new customer
• Assist the banquet staff in preparing and setting banquet tables
• Provide assistance to caterers at social functions within the restaurant
• Take customers’ complaints and suggestions and relay them to restaurant managers
Education
High School Diploma: General, Expected in 2009 - Tara High School - Baton Rouge, LA GPA:
Received TOPS Scholarships as well as Grants and other college financial assistance.
GPA 3.5
: Nursing, Expected in - Baton Rouge Community College - Baton Rouge, LA GPA:
Tutored for the math department
GPA 3.5
Excelled in all of my courses
: Nursing, Expected in - Our Lady of the Lake College - Baton Rouge, La GPA:
Currently Attending
GPA 3.6
Skills
Adobe Illustrator, Photoshop, customer service skills, HTML, Mac, Access, Microsoft Excel, Outlook Express, Publisher, Windows, Microsoft Word, reception, Scanning, Supervisor,Multi-tasking,Answering phone calls
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.