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Sales Associate Resume Example

Resume Score: 90%

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SALES ASSOCIATE
Professional Summary
I am currently looking for a permanent position with a proficient organization to utilize my talents with and show growth with the company to achieve sales goals. Making sure that each customer is honored as a valued customer to ensure the best customer service skills and inform customers about the products to help them with future business enterprises with the company.Detail-oriented and organized extensively trained in spreadsheets, transcription, and word processing.
Core Qualifications
Microsoft Word, Microsoft Excel, Windows, Mac software, Access, Publisher, Adobe Illustrator, Photoshop, Outlook Express, Scanning Technology, HTML, Internet Proficiency etc. · Experience with telephone reception, customer service skills, multitasks with various jobs,. 
Experience
08/2015 to 05/2016
Sales AssociateNordstrom Rack - Baton Rouge, LA
  • Greet customers and determine their wants cum needs
  • Discuss quality, type and number of merchandise required for a particular purchase
  • Recommend merchandise based on the individual requirements
  • Advise customers on care and utilization of merchandise
  • Advise clients on any service or product they need information and help on
  • Explain the advantage and use of merchandise to customers
  • Answer customers' questions satisfactorily
  • Demonstrate live how merchandise works
  • Quote discounts, prices, as well as trade-in allowances, credit terms, delivery dates and warranties
  • Assist in displaying merchandise
  • Welcome customers by greeting; and offer them assistance
  • Direct customers by escorting them to counters and racks, as well as suggesting items they could buy
  • Advice customers on suitable goods to purchase
  • Assist customers in making selection from the diverse range of products available
  • Build customer confidence by offering them suggestions and opinions
  • Document sales by creating and updating customer profile recordsProcess card payments and cash
  • Stock shelves with merchandise
  • Answer queries from customers
  • Report problems and discrepancies to the supervisor
  • Give guidance and advice to customers on product selection.
  • Balance cash registers with receipts
  • Attend to customer refunds
  • Keep the store tidy and clean by hovering and mopping it daily
  • Deal with customer complaints
  • Work with established rules, mostly with brands
  • Attach price tags to items on the shop floor
  • Be on the lookout for fraudulent credit cards, shoplifters, etc.
10/2009 to 05/2011
Math TutorBaton Rouge Community College - Baton Rouge, LA
  • Handle skill based tutoring in Algebra I and II, Geometry and Trigonometry.
  • Develop resources to tutor students to build Math Skills.
  • Evaluate students to measure skill progression and determine improvement areas.
  • Coordinate with tutors and library staff to offer engaging activities after school.
  • Ensure high attendance through announcements, flyers, article submission and presentations.
  • Support students to develop and meet academic goals.
  • Help students to prepare for tests.
  • Record and report student progress.
  • Attend scheduled staff meetings.
  • Finish and submit necessary documents.
  • Escort students during field trips.
  • Ensure cleanliness of library and computers are shut down after completion of activities.
  • Formulate and execute school and student plan with School Principal.
07/2009 to 07/2014
Security Officer/ SupervisorLofton Security - Baton Rouge, LA
  • Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Answer alarms and investigate disturbances.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
  • Circulate among visitors, patrons, and employees to preserve order and protect property.
  • Supervised the premises when instructed to.
09/2008 to 05/2009
Crew MemberTaco Bell - Baton Rouge, Louisiana
•Greet customers as they enter in a restaurant / arrive at a drive through window
• Assist patrons and guests in locating appropriate seating arrangements
• Provide customers with the menu and inform them of daily specials
• Assist customers in making ordering decisions
• Take food orders and provide customers with information on ingredients when inquired
• Offer welcome drinks and take orders for drinks or coffee
• Provide order information to the kitchen staff ensuring that any special requests by the customers are met
• Make sure that orders are prepared in a timely manner
• Ensure accuracy of order before serving it to customer
• Serve orders to customers and ask them if they would like anything else to complement their orders
• Assist with preparing and packing food items
• Ensure that water is refilled periodically
• Provide customers with checks at the end of the meal and take cash
• Process cash, credit cards or checks at the cash register and return change
• Collect dirty dishes and return to the kitchen
• Make sure that tables are cleaned and set with dishware, glasses and flatware
• Ensure that tablecloths are changed for each new customer
• Assist the banquet staff in preparing and setting banquet tables
• Provide assistance to caterers at social functions within the restaurant
• Take customers' complaints and suggestions and relay them to restaurant managers
Education
2009
High School Diploma: GeneralTara High School - Baton Rouge, LA, United States
  • Received TOPS Scholarships as well as Grants and other college financial assistance.
  • GPA 3.5
NursingBaton Rouge Community College - Baton Rouge, LA
  • Tutored for the math department
  • GPA 3.5
  • Excelled in all of my courses
NursingOur Lady of the Lake College - Baton Rouge, La
  • Currently Attending
  • GPA 3.6
Skills
Adobe Illustrator, Photoshop, customer service skills, HTML, Mac, Access, Microsoft Excel, Outlook Express, Publisher, Windows, Microsoft Word, reception, Scanning, Supervisor,Multi-tasking,Answering phone calls
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Nordstrom Rack
  • Baton Rouge Community College
  • Lofton Security
  • Taco Bell

School Attended

  • Tara High School
  • Baton Rouge Community College
  • Our Lady of the Lake College

Job Titles Held:

  • Sales Associate
  • Math Tutor
  • Security Officer/ Supervisor
  • Crew Member

Degrees

  • High School Diploma : General
    Nursing
    Nursing

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