Sales Associate Resume Example
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SALES ASSOCIATE
Professional Summary
I am currently looking for a permanent position with a proficient organization to utilize my talents
with and show growth with the company to achieve sales goals. Making sure that each
customer is honored as a valued customer to ensure the best customer service skills and inform
customers about the products to help them with future business enterprises with the company.Detail-oriented and organized extensively trained in spreadsheets, transcription, and word processing.
Core Qualifications
| Microsoft Word, Microsoft Excel, Windows, Mac software, Access, Publisher, Adobe Illustrator, Photoshop, Outlook Express, Scanning Technology, HTML, Internet Proficiency etc. · Experience with telephone reception, customer service skills, multitasks with various jobs,. |
Experience
08/2015 to 05/2016
Sales AssociateConcentrix - York , PA
- Greet customers and determine their wants cum needs
- Discuss quality, type and number of merchandise required for a particular purchase
- Recommend merchandise based on the individual requirements
- Advise customers on care and utilization of merchandise
- Advise clients on any service or product they need information and help on
- Explain the advantage and use of merchandise to customers
- Answer customers' questions satisfactorily
- Demonstrate live how merchandise works
- Quote discounts, prices, as well as trade-in allowances, credit terms, delivery dates and warranties
- Assist in displaying merchandise
- Welcome customers by greeting; and offer them assistance
- Direct customers by escorting them to counters and racks, as well as suggesting items they could buy
- Advice customers on suitable goods to purchase
- Assist customers in making selection from the diverse range of products available
- Build customer confidence by offering them suggestions and opinions
- Document sales by creating and updating customer profile recordsProcess card payments and cash
- Stock shelves with merchandise
- Answer queries from customers
- Report problems and discrepancies to the supervisor
- Give guidance and advice to customers on product selection.
- Balance cash registers with receipts
- Attend to customer refunds
- Keep the store tidy and clean by hovering and mopping it daily
- Deal with customer complaints
- Work with established rules, mostly with brands
- Attach price tags to items on the shop floor
- Be on the lookout for fraudulent credit cards, shoplifters, etc.
10/2009 to 05/2011
Math TutorUniversity Of Minnesota - Minneapolis , MN
- Handle skill based tutoring in Algebra I and II, Geometry and Trigonometry.
- Develop resources to tutor students to build Math Skills.
- Evaluate students to measure skill progression and determine improvement areas.
- Coordinate with tutors and library staff to offer engaging activities after school.
- Ensure high attendance through announcements, flyers, article submission and presentations.
- Support students to develop and meet academic goals.
- Help students to prepare for tests.
- Record and report student progress.
- Attend scheduled staff meetings.
- Finish and submit necessary documents.
- Escort students during field trips.
- Ensure cleanliness of library and computers are shut down after completion of activities.
- Formulate and execute school and student plan with School Principal.
07/2009 to 07/2014
Security Officer/ SupervisorGiant Eagle - Groveport , OH
- Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
- Answer alarms and investigate disturbances.
- Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
- Circulate among visitors, patrons, and employees to preserve order and protect property.
- Supervised the premises when instructed to.
09/2008 to 05/2009
Crew MemberTaco Bell - City , STATE
•Greet customers as they enter in a restaurant / arrive at a drive through window
• Assist patrons and guests in locating appropriate seating arrangements
• Provide customers with the menu and inform them of daily specials
• Assist customers in making ordering decisions
• Take food orders and provide customers with information on ingredients when inquired
• Offer welcome drinks and take orders for drinks or coffee
• Provide order information to the kitchen staff ensuring that any special requests by the customers are met
• Make sure that orders are prepared in a timely manner
• Ensure accuracy of order before serving it to customer
• Serve orders to customers and ask them if they would like anything else to complement their orders
• Assist with preparing and packing food items
• Ensure that water is refilled periodically
• Provide customers with checks at the end of the meal and take cash
• Process cash, credit cards or checks at the cash register and return change
• Collect dirty dishes and return to the kitchen
• Make sure that tables are cleaned and set with dishware, glasses and flatware
• Ensure that tablecloths are changed for each new customer
• Assist the banquet staff in preparing and setting banquet tables
• Provide assistance to caterers at social functions within the restaurant
• Take customers' complaints and suggestions and relay them to restaurant managers
Education
2009
High School Diploma: GeneralTara High School - City, State, United States
- Received TOPS Scholarships as well as Grants and other college financial assistance.
- GPA 3.5
NursingBaton Rouge Community College - City, State
- Tutored for the math department
- GPA 3.5
- Excelled in all of my courses
NursingOur Lady of the Lake College - City, State
- Currently Attending
- GPA 3.6
Skills
Adobe Illustrator, Photoshop, customer service skills, HTML, Mac, Access, Microsoft Excel, Outlook Express, Publisher, Windows, Microsoft Word, reception, Scanning, Supervisor,Multi-tasking,Answering phone calls
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Resume Overview
School Attended
- Tara High School
- Baton Rouge Community College
- Our Lady of the Lake College
Job Titles Held:
- Sales Associate
- Math Tutor
- Security Officer/ Supervisor
- Crew Member
Degrees
- High School Diploma : General
Nursing
Nursing
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