Results-oriented Sales Associate specializing in retail sales and support. Proven 3-year track record of success in exceeding customer service and sales goals. Pursuing leadership position with growing company.
Skills
Retail loss prevention
Inventory control procedures
Reliable and punctual
Team player mentality
Product Sales
Retail merchandising expertise
Listening skills
Outgoing personality
POS system operation
Written and oral communication skills
Cash register operation
Reading comprehension skills
Superb time management
Accurate money handling
Sales expertise
Customer- and service-oriented
Education and Training
Kilgore CollegeKilgore, TXExpected in 2020 – –Associate of Arts:Speech - GPA:
3.6 GPA
Experience
Cort Business Services - Sales Associate Gahanna, OH, 10/2019 - Current
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Assisted customers by finding needed items and checking inventory for items at other locations.
Helped average of 20 customers per day by responding to inquiries and locating products.
Prepared cash deposits up to $10,000 with zero discrepancies.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Used register system to ring up customer purchases, process payments and issue receipts.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Drove sales of products by applying proactive nature, knowledge of customer preferences and active listening skills.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Recommended merchandise to customers based on needs and preferences.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Educated customers on product and service offerings.
Stayed up to date on store promotions, payment policies and security practices.
Communicated with customers about service offerings, including policies, restrictions and refund policies.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended optimal merchandise based on customer needs and desires.
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