Sales Associate resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Always strive to do more, do better, and learn as much as possible at all times. Hard work and challenges motivate me to push and succeed in any work environment. Very detailed and determined in many flexible situations.
Skills
POS system operation
Sales techniques
Payment processing
Team member motivation
Flexible
Organized
Inventory control
Reliable and dependable
Excellent time management
Adaptable
Manufacturing background
Results-driven
Works well independently
Determined in any field
Will not give up on a challange
Call control skills
Performance monitoring
Call center experience
Customer communications
Experience
Sales Associate, 10/2018 to 07/2019 Cort Business Services – Farmingdale, NY,
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Sold various products by explaining unique features and educating customers on proper application.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Collaborated with fellow sales team members to achieve location goals.
Stayed up to date on store promotions, payment policies and security practices.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Always keeping the sales floor, display cases, and store office clean and organized to exceed store cleanliness.
Warehouse Supervisor, 01/2017 to 09/2018 Carter Lumber Inc – Medina, OH,
Supervised warehouse during all working hours, In charge of the sales team, productivity of products, as well as all office and inventory work.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Supervised scheduling for freight and package shipments and managed return and transfer procedures.
Oversaw all production, quality control and material handling operations and made improvements as needed.
Monitored production and quality to mitigate loss and increase efficiency.
Verified that materials were stored in correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs.
Keeping up to date all standard and federal laws regarding the manufacturing of E-liquids in the states. Maintaining full compliance at all times.
In control of making the schedules for the employees, and having prepared what daily tasks needed to be completed.
Held staff meetings in order to keep all team members working in an orderly fashion to complete all needed in a fast and accurate measure.
Inventory Control Specialist, 06/2014 to 12/2016 Caliva – West Hollywood, CA,
In control of All merchandise, coming into and out of the store at my location.
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
Managed weekly inventory and supply tracking, noting items requiring reorder.
Performed all procedures on accurately receiving all store inventory, quickly and accurately.
Checked accuracy of products coming from manufacturers, noteing and taking all proper steps with any missing or damaged items immediately.
Outlined all production commitments and timetables using inventory forcast information.
Making sure all items had correct barcodes and pricing before entering the sales floor.
Control of moving all merchandise ready for sale onto the sales floor properly according to the sales floor plans as well as manufacturers standards.
All outbound products in our hands of being documented correctly into the inventory as outgoing with following all compliance standards to get to the sent destinations.
Investigated and resolved variances with inventory records.
Provided top quality control while eliminating downtime to maximize revenue.
Call Center Representative, 07/2012 to 02/2014 Modivcare – Home City, CO,
Met or exceeded call speed, accuracy and volume on a consistent basis.
Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
Accurately documented calls and caller information in the correct software and made updates to data as needed.
Explained key information regarding products and services to customers to encourage informed decision-making.
Completing all training courses and call training company required to maintain product accuracy.
Education and Training
High School Diploma: , Expected in 06/2011 Granite Hills High School - Apple Valley, CA GPA:
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