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Sales Associate Resume Example

Resume Score: 80%

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JR
SALES ASSOCIATE
Summary

A hardworking and reliable worker focused on going above and beyond to support the team and serve customers. Trained in food and customer service and offering top-notch leadership and cleaning abilities. Motivated to continue to learn and grow as a professional and company as a whole.

Skills
  • Cash handling accuracy
  • POS system operation
  • Customer service
  • Time management ability
  • Outgoing personality
  • Preparing food items
  • Safe food handling
  • Cleaning and sanitizing
  • Cleaning tasks
Experience
01/2016 - CurrentSales AssociateSheetz | Boonsboro, MD
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Protected food from spoilage by storing according to safety procedures.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Checked quality of food and kept track of old and new items to ensure freshness of ingredients.
  • Operated point-of-sale cash register to calculate total cost of items.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Assisted with training and development of new talent.
  • Made all meals in accordance with company standards and requirements.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
10/2013 - 05/2018Deli Clerk /Frozen Food ManagerWalmart | Frederick, MD
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Cross-trained in [Type] and [Type] positions to support team and help meet all customer needs.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
05/2012 - 08/2014Cashier/Cart PusherWegmans | Frederick, MD
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Organized carts in bay after returning from parking lot.
  • Retrieved carts from docking areas in retail parking lots.
  • Verified efficient execution of pickup orders by contacting members upon pickup readiness and finding and dispensing orders when customer arrived.
  • Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.
  • Cleaned parking lots and sidewalks by picking up litter, removing snow and treating ice and monitored outside activities to keep area safe for customers.
  • Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
  • Collected shopping carts and baskets from inside and outside store.
Education and Training
05/2012High School Diploma
Francis Scott Key High School | Union Bridge, MD
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Sheetz
  • Walmart
  • Wegmans

School Attended

  • Francis Scott Key High School

Job Titles Held:

  • Sales Associate
  • Deli Clerk /Frozen Food Manager
  • Cashier/Cart Pusher

Degrees

  • 05/2012 High School Diploma

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