Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills
  • Relationship selling
  • Merchandising knowledge
  • Cash handling accuracy
  • Retail loss prevention
  • Written and oral communication skills
  • B2B sales and customer service
  • Customer- and service-oriented
  • Team player mentality
  • Outgoing personality
Experience
Sales Associate, 07/2021 - Current
Cspi Miami, FL,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Overnight Stocker/Cashier Team Lead, 02/2018 - Current
Cspi Orlando, FL,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
Sales Associate, 10/2020 - 08/2021
Boyne Resorts Bloomfield Hills, MI,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Offered product and service consultations and employed upselling techniques.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Helped average of 10 or more customers per day by responding to inquiries and locating products.
  • Processed orders through company system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Prepared cash deposits up to $1,000 with zero discrepancies.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Housekeeping Room Attendant, 02/2021 - 06/2021
Marriot Hotel City, STATE,
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Removed all trash from rooms and replaced liners to wastebaskets.
  • Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
  • Inspected each room for cleanliness, utilizing checklist to meet company standards.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Furnished guests with clean linens and supplied rooms with toiletries as needed or requested.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Organized supplies for use based on expected customer needs.
  • Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Education and Training
High School Diploma: , Expected in 06/2018
-
Great Bridge High School - Chesapeake, VA
GPA:
: , Expected in
-
Tidewater Community College - Norfolk, VA
GPA:

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Resume Overview

School Attended

  • Great Bridge High School
  • Tidewater Community College

Job Titles Held:

  • Sales Associate
  • Overnight Stocker/Cashier Team Lead
  • Sales Associate
  • Housekeeping Room Attendant

Degrees

  • High School Diploma
  • Some College (No Degree)

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