Sales Associate resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments. Profit-minded [Industry] leader with demonstrated success in driving sustained [Product or Service] revenue by working and connecting with customers. Industrious, articulate and tenacious sales professional with strong history of surpassing objectives by leveraging strategy and advanced people skills. Talented in generating leads and demonstrating products to close high-volume sales. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

  • [Type] trend knowledge
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Point of Sale Knowledge
  • Exceptional Customer Service
  • Relationship building
  • Upselling
  • Sales expertise
  • Sales training
  • Multi-tasking strength
  • Excellent people skills
  • Problem-solving skills
  • Adapt to diverse groups
  • [Type] product knowledge
Work History
Sales Associate, 04/2020 - Current
Deckers Outdoor Corporation San Diego, CA,
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Tracked stock using company inventory management software.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained records related to sales, returns and inventory availability.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Increased account base by [Number] to [Number] over [Timeframe], leveraging networking and referrals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated customers on promotions to enhance sales.
  • Achieved perfect attendance record for [Number] months consecutively.
  • Acquired [Number] new customers, generating [Number]% of team revenue.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Drove team revenue totals by bringing in over $[Amount] in sales.
  • Closed over $[Amount] in sales each [Timeframe], including preparing contracts and processing order forms.
Server Trainer, 01/2020 - Current
Milestone Retirement Communities Soulsbyville, CA,
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by [Amount]%.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each [Timeframe].
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Created, updated and implemented training plans in collaboration with restaurant management.
Territory Sales Manager, 04/2016 - 10/2019
Heartland Payment Systems Augusta, ME,
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Increased sales revenues to $[Amount] for [Type] services by leveraging effective negotiating skills.
  • Applied relationship-driven strategies to lock in [Type] sales worth more than $[Amount] in yearly revenue.
  • Tracked changing product lines to effectively meet dynamic market demands.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
General Manager, 01/2013 - 10/2016
Hotel Keen Palo Alto, CA,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Increased monthly staff retention rate by [Number]% after implementing new training programs.
  • Assessed financial statements and [Type] reports to evaluate [Type] performance, develop targeted improvements and implement changes resulting in [Result].
  • Trained, coached and mentored staff to support smooth adoption of new [Type] program.
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Exceeded regional annual sales target by [Number]%.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Held weekly meetings with [Job title]s to identify techniques to overcome sales obstacles.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Increased sales by $[Amount] by establishing goals, overseeing performance and [Action].
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
High School Diploma: , Expected in 05/2003
Poinciana High School - Kissimmee, FL
Associate of Science: Criminalistics And Criminal Science, Expected in 01/2008
Valencia College - Kissimmee, FL,

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Resume Overview

School Attended

  • Poinciana High School
  • Valencia College

Job Titles Held:

  • Sales Associate
  • Server Trainer
  • Territory Sales Manager
  • General Manager


  • High School Diploma
  • Associate of Science

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